At a Glance
- Tasks: Investigate complex customer cases and manage inquiries to ensure satisfaction.
- Company: Job Search Place Limited, a supportive workplace in Normanton, West Yorkshire.
- Benefits: Competitive salary, bonuses, 25 days holiday, pension plan, and ongoing support.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference by solving customer issues and enhancing their experience.
- Qualifications: Strong investigative skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Job Search Place Limited is seeking a Customer Case Investigator at our Normanton, West Yorkshire site.
Known internally as a Customer Service Advisor, this role requires strong investigative skills to handle complex customer cases effectively.
Your responsibilities include managing customer inquiries, achieving departmental targets, and ensuring high customer satisfaction.
In return, we offer a competitive salary, bonuses, and additional benefits like 25 days holiday, a pension plan, and ongoing support.
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We think you need these skills to ace Ownership-Driven Customer Case Investigator
Investigative Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Ability to Handle Complex Cases
