At a Glance
- Tasks: Process customer orders and support customer relations in a dynamic team.
- Company: Join Anglia Components, a leading distributor with over 50 years of experience.
- Benefits: Enjoy a four-day work week, 27 days holiday, and exciting career growth opportunities.
- Other info: Diverse workplace culture with rewards for long service and personal development.
- Why this job: Be part of a motivated team making a real impact in the tech sector.
- Qualifications: Data entry skills and proficiency in Microsoft Office are preferred.
The predicted salary is between 25000 - 30000 £ per year.
Anglia Components, established in 1972, have supported the UK & Ireland's technology sectors for more than 50 years. We are the UK's largest privately owned authorised distributor and value-added services provider of electronic components and modules. We are immensely proud of what our talented team have achieved over the last five decades; proud of our world-class line-up of suppliers and our amazing, diverse mix of customers in all sectors. By joining Anglia, you will become a member of a great team of people who are highly motivated, customer-focused and dedicated to excellence. Being our most important asset we will offer you an exciting and rewarding role together with excellent career opportunities and a wide range of benefits.
We are delighted to be recruiting for a person to join our customer relations team. Working from our offices in Wisbech, we are looking for a highly organised and detail-oriented Data Entry / Customer Relations Administrator to join our team. This role is key to ensuring the smooth processing of customer orders across both UK and export markets while supporting customer relations and credit control functions.
Responsibilities- Process customer orders for both UK and export customers accurately and efficiently.
- Coordinate customer deliveries and manage courier bookings using online systems.
- Support Customer Relations and Credit Control with a variety of administrative tasks.
- Previous data entry experience is preferable (although training will be given).
- Fast and accurate keyboard and data entry skills.
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience using AS400 (or similar systems) is desirable.
- Confident and professional telephone manner.
- Strong organisational and multitasking abilities with excellent attention to detail.
- Exciting prospects for personal growth and career progression in a vibrant and dynamic work environment.
- Four day working week, operating Monday to Thursday.
- 27 Days holiday.
- Life insurance 4 x salary.
- Medical cash plan.
- Early Pay.
- £250 Giftcard for reaching 5, 10, 15 or 20 years of length of service.
- 25 Year service award, £1000 holiday voucher, champagne, flowers, certificate and photo.
- House move day (after 2 years service, once per five year period).
For further information, please contact our Recruitment Department between 9.00am & 5.30pm. Alternatively, send your CV by email. To protect your personal data, CVs will only be accepted by email, therefore do not post or hand deliver as they will not be reviewed.
Anglia believes diversity amongst its workforce creates more opportunity for both personal and business success. We look to recruit great minds from all walks of life, regardless of gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people who with varied characteristics, experiences and backgrounds work together collectively to contribute to bringing great results, which benefits the culture and where people feel they belong in Anglia's already successful team.
Order Entry / Customer Relations Administrator employer: Job Search Place Limited
At Anglia Components, we pride ourselves on being a leading employer in the technology sector, offering a vibrant and dynamic work environment in Wisbech, Cambridgeshire. Our commitment to employee growth is reflected in our exciting career progression opportunities, a four-day working week, and a comprehensive benefits package that includes generous holiday allowances and unique rewards for long service. Join our dedicated team and be part of a culture that values diversity and excellence, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Order Entry / Customer Relations Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Job Search Place Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Job Search Place Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Order Entry / Customer Relations Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Job Search Place Limited:Your cover letter is your chance to shine! Tell us why you want to work at Job Search Place Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Job Search Place Limited!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
