At a Glance
- Tasks: Lead operational success and drive growth in our London division.
- Company: Join a forward-thinking company committed to employee ownership and inclusivity.
- Benefits: 33 days holiday, sick pay, wellness support, and exclusive perks.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
- Why this job: Make a real impact in a high-level leadership role with growth opportunities.
- Qualifications: Proven leadership experience in facilities management and strong people skills.
The predicted salary is between 70000 - 90000 £ per year.
We’re Growing – Join Us as Operations Director in London. As our business continues to grow and evolve, we’re now seeking a forward thinking Operations Director to drive our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a £25M+ portfolio. You’ll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service.
This is a high impact leadership role for someone who excels in strategic decision making, operational delivery, and people leadership, playing a key role in driving business performance, enhancing service quality, and fostering a high performing, inclusive culture.
As Operations Director you will:
- Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings.
- Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement.
- Conduct site visits to ensure compliance, service quality, and alignment with company standards.
- Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins.
- Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution.
- Drive operational efficiencies and scalable processes to support continued growth.
As Operations Director you will have:
- Proven leadership experience at senior management or director level within the facilities management (FM) sector.
- A history of managing business portfolios valued at £0M+ with demonstrated financial growth.
- Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions.
- Strong people leadership skills, with a focus on coaching, mentoring, and building high performing teams.
- Demonstrated ability to drive business improvement through operational and strategic initiatives.
- Excellent stakeholder management and communication skills, both internally and externally.
- Commercially savvy, with a data driven approach to identifying challenges and driving solutions.
- A structured, practical problem solver focused on sustainable, long term success.
What we offer you:
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments: Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Operations Director Cleaning employer: Job Search Place Limited
Join a dynamic and inclusive team as an Operations Director in London, where your leadership will directly impact our £25M+ portfolio and drive operational excellence. We offer a supportive work culture with 33 days of holiday, employee ownership, and extensive training opportunities, ensuring you thrive both personally and professionally. With a commitment to diversity and community engagement, you'll find meaningful work that not only enhances your career but also contributes positively to society.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director Cleaning
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you’re the ideal fit for the Operations Director role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership experience and how you've driven operational success in previous roles. Highlight specific examples that demonstrate your ability to manage large portfolios and improve service quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Operations Director Cleaning
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience in facilities management and any financial growth you've driven in previous roles.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed large portfolios and improved operational efficiencies in the past.
Showcase Your People Skills:As a key part of this role is people leadership, don’t forget to mention your coaching and mentoring experiences. We want to see how you’ve built high-performing teams and fostered an inclusive culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
As an Operations Director, you'll be expected to manage a significant portfolio. Brush up on your financial metrics and KPIs relevant to the role. Be ready to discuss how you've driven financial growth in previous positions and how you plan to do the same here.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've coached and mentored teams in the past. Think about specific instances where your leadership made a tangible difference in team performance or morale.
✨Be Strategic and Data-Driven
Demonstrate your ability to make strategic decisions based on data. Bring examples of how you've used data to identify trends and drive operational improvements. This will show that you're not just reactive but proactive in your approach.
✨Engage with Stakeholders
Stakeholder management is key in this role. Prepare to discuss how you've successfully collaborated with senior stakeholders in the past. Think about how you can build relationships and ensure alignment with company standards and client feedback.
