At a Glance
- Tasks: Reconnect with past customers and build lasting relationships.
- Company: Join a dynamic team in a large PLC focused on customer success.
- Benefits: Enjoy bonuses, incentives, and clear career progression.
- Other info: Great opportunities for growth into senior sales roles.
- Why this job: Make a real impact while developing valuable skills in a supportive environment.
- Qualifications: Confident phone communication and a positive attitude are key.
The predicted salary is between 28000 - 29120 £ per year.
Bring customers back. Build your career. Be part of a winning team.
We're looking for confident, motivated people to join our growing Customer Account Team – a high-energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.
What you'll be doing:
- Calling previous customers to understand their needs and rebuild relationships
- Sharing new offers, solutions, and reasons to return
- Listening carefully and finding the right outcome for each customer
- Working towards achievable targets with full support from your team
- Playing a key role in helping us grow and strengthen our customer base
Why you'll love it here:
- A great team environment – supportive, fun, and driven to succeed together
- Clear progression paths – develop into senior roles, account management, sales, team leadership and more
- Full training provided – perfect for someone starting out or looking to build confidence on the phone
- A large PLC with real opportunities – stability, structure, and long-term career growth
- Recognition and rewards – bonuses, incentives, and celebrations for hitting team goals
What we're looking for:
- Confident speaking on the phone
- Positive, resilient, and eager to learn
- Motivated by achievable targets and personal growth
- Ready to build skills that will last a lifetime
Future opportunities: Develop and grow into one of the following roles: National Sales Role, Regional Sales Role, or Branch Sales Role.
Location: Commutable Locations: Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Walsall, Wolverhampton, Oldbury, Smethwick, Aston, Great Barr.
Customer Retention Executive in Oldbury employer: Job Search Place Limited
Join a dynamic and supportive team as a Customer Retention Executive, where your contributions directly impact our success. With a focus on personal growth and clear career progression, you'll receive comprehensive training and the chance to advance into senior roles within a large PLC. Enjoy a vibrant work culture that celebrates achievements and fosters collaboration, all while working in a location that is easily accessible from various areas including Birmingham and Wolverhampton.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Retention Executive in Oldbury
✨Get Ready to Network Like a Pro!
Sales is all about connections, so dive into local networking events or sales meetups in your area. These gatherings are goldmines for making contacts and showcasing your enthusiasm. It’s a great chance to meet people from companies like Job Search Place Limited who could be looking for fresh talent!
✨Polish Your Pitch
In sales, your communication skills matter just as much as your resumé. Practise your elevator pitch until you can recite it confidently. When you go to those networking events, be ready to sell yourself as the ideal candidate for the entry-level role at Job Search Place Limited!
✨Leverage Social Media for Sales Roles
Follow and engage with industry leaders and influencers on LinkedIn or Twitter. Share your insights or interesting articles related to sales to get noticed. When hiring managers at Job Search Place Limited see you’re active in the sales community, it adds a bonus touch to your application!
✨Show Your Passion in Creative Ways
Consider creating a short video or writing a blog about why you're excited about a career in sales and what skills you bring to the table. Not only does it show creativity, but it can really set you apart when applying for that entry-level role at Job Search Place Limited!
We think you need these skills to ace Customer Retention Executive in Oldbury
Some tips for your application 🫡
Show Your Sales Savvy:When applying for an entry-level role in sales or business development, it’s important to highlight any relevant experience, even if it's from part-time jobs or internships. Showcase your ability to connect with people, understand their needs, and handle objections, as these skills are crucial for success in sales.
Quantify Your Achievements:Even if you don’t have much formal experience yet, try to present your accomplishments in a way that showcases your potential. Use numbers to describe your efforts – maybe you assisted with a campaign that increased social media engagement by a certain percentage? This can help us at Job Search Place Limited see the impact you could have in our team.
Tailor Your Cover Letter:Your cover letter is a great chance to express your enthusiasm for the role at Job Search Place Limited. Share why you're excited about starting your sales career and what specifically about our company or projects appeals to you. This personal touch can really make you stand out in the applicant pool.
Keep It Professional Yet Approachable:While applying for an entry-level position, maintain a friendly and approachable tone in your application, especially in your CV and cover letter. Remember, we're looking for potential and attitude as much as experience. Show us your personality while being credible!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff About Sales Techniques
Get familiar with popular sales methodologies, like SPIN selling or the Challenger Sales Model. Having a good grasp of these will not only impress the interviewers at Job Search Place Limited, but it’ll also show that you’re eager to learn and ready to jump into this entry-level role!
✨Prepare Your Persuasive Pitch
As you're applying for a sales position, be ready to showcase your persuasion skills. Try preparing a brief elevator pitch about yourself that emphasises not just your background, but what you can bring to Job Search Place Limited. It's all about selling yourself!
✨Showcase Relevant Projects or Experiences
Even if you haven't worked in sales before, think about any relevant school projects, internships, or part-time jobs where you used customer service or negotiation skills. Be ready to discuss these in the interview as practical examples of how you’ve handled situations that are relevant to Customer Retention Executive.
✨Understand the Product and Market
Dive into Job Search Place Limited's products and the market they operate in. You might face questions about how you'd approach selling a specific product or how you perceive the competition. Show that you've done your homework and you're already thinking like a salesperson!
