At a Glance
- Tasks: Deliver top-notch service, manage enquiries, and handle daily banking tasks.
- Company: Join Crerar Hotels, known for breathtaking locations and a supportive team.
- Benefits: Earn £12.71/hour, access wages instantly, and enjoy health rewards.
- Other info: Enjoy exclusive discounts and recognition for your hard work.
- Why this job: Enhance guest experiences while developing your career in hospitality.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26400 - 26400 £ per year.
We are hiring a Receptionist at Crerar Hotels.
Responsibilities
- Deliver high quality service to guests.
- Manage guest enquiries and answer calls.
- Handle daily banking tasks.
- Operate hotel booking and CRM systems.
- Upsell hotel amenities to enhance the guest experience.
Benefits
- Salary/hourly rate: £12.71.
- Wagestream - Get instant access to earned wages when needed.
- YuLife - Health and well being rewards, Employee Assistance Programme (EAP), and virtual GP appointments.
- Echo - New communications platform keeping you connected and engaged.
- Career Development - Training and progression opportunities.
- Employee recognition and reward scheme - Celebrating anniversaries from 1 year onward with awards, vouchers and extra holiday days.
- Exclusive Discounts - Special team rates at our hotels.
- Work in Breathtaking Locations - From Scottish Highlands to coastal escapes.
Hotel Receptionist in Oban employer: Job Search Place Limited
Crerar Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering competitive pay and a range of benefits including Wagestream for instant wage access and a comprehensive Employee Assistance Programme. With a strong focus on career progression and employee recognition, team members enjoy exclusive discounts and the opportunity to work in stunning locations across the Scottish Highlands and coastal areas, making it a truly rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Oban
✨Tip Number 1
Make sure to research Crerar Hotels before your interview. Knowing about their values and the unique experiences they offer can help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Hotel Receptionist, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Don’t forget to highlight your upselling skills during the interview. Think of examples where you've successfully encouraged customers to try additional services or products, as this will show you can enhance the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hotel Receptionist in Oban
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Hotel Receptionist role. Highlight your experience with guest service and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research Crerar Hotels thoroughly. Familiarise yourself with their services, amenities, and unique selling points. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare for common customer service scenarios and practice how you would handle them. Think about how to manage guest enquiries and upsell hotel amenities effectively.
✨Showcase Your Tech Savviness
Since you'll be operating hotel booking and CRM systems, brush up on your tech skills. If you have experience with similar systems, be ready to discuss it. If not, express your willingness to learn and adapt quickly.
✨Highlight Your Team Spirit
Crerar Hotels values teamwork, so be prepared to share examples of how you've worked well in a team before. Discuss how you can contribute to a positive work environment and support your colleagues, especially during busy periods.
