Customer Services Assistant - Instore Bakery in Oakham

Customer Services Assistant - Instore Bakery in Oakham

Oakham Part-Time 22000 - 26000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Join a dynamic team helping customers in our instore bakery and beyond.
  • Company: Community-focused organisation dedicated to making a difference.
  • Benefits: Enjoy discounts, paid volunteering, and personalised development opportunities.
  • Other info: Flexible shifts available, including evenings and weekends.
  • Why this job: Make an impact daily while gaining valuable skills and experience.
  • Qualifications: No experience needed, just a friendly attitude and willingness to learn.

The predicted salary is between 22000 - 26000 £ per year.

What will you be doing? We're looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most. As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active setting.

  • Checkouts
  • The shop floor
  • Housekeeping
  • Date code checking
  • Temperature checks
  • Administration
  • The in-store bakery

You will promote the benefits of membership to customers, encouraging people to join and have a say in how we are run. Each day offers new experiences and opportunities to impact and improve the lives of those around you.

How will I know if I am right for this role? If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts. You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.

You don't need any prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you'll actively play a part in the community spirit of the store and become a valued member of the Society.

We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.

Legal Restrictions: Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person's working hours that may impact our decision making during the selection process, based on business needs.

Benefits: In addition to our competitive salaries, our colleagues also benefit from:

  • Fantastic colleague discount - rewards and discounts across our Retail and Funeral businesses.
  • Retail discounts - our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
  • Colleague dividend - we pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
  • Colleague recognition - we celebrate our colleague's achievements both personally and professionally.
  • Personalised learning and development - with easy access to a wide range of training programmes.
  • Paid time for volunteering - we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
  • Enhanced family friendly policies - to help you feel fully supported during any significant life events.
  • Wellbeing - annual health check kit and virtual GP - finger prick blood test kit, sent to Square Healthcare for a personal healthcare report, and access to a virtual GP 7 days a week 8 am to 8 pm for you and your family.
  • Colleague assistance programme - to support you and your family when you need it the most.
  • Healthcare Cashplan - your wellbeing is important, so you've got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
  • Company sick pay - we offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
  • Life assurance - after an initial qualifying period, you'll get free life assurance cover, that pays your nominated beneficiary if you die while you're working for us.
  • We've got you - our colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
  • Give as you earn - helping you support charities that mean something to you.
  • Financial wellbeing - iTrent Financial Wellbeing (Wagestream) offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly.
  • Financial wellbeing - The Money Co-op - free access to support all aspects of your financial wellbeing, such as savings and loans at competitive rates.
  • Salary sacrifice schemes:
    • Electric Vehicle scheme - option to purchase your EV through salary sacrifice.
    • Share Incentive Plan (SIP) - option to buy shares within the Society, where they will attract interest and £10 worth of matching shares.
    • Cycle to Work scheme - option to purchase your bicycle and accessories through salary sacrifice.
    • Holiday buy - colleagues can buy up to a week extra of annual leave each year.
    • Company pension - you can access a company pension scheme with us as well as access to pension wellbeing information.
    • Nous - smart assistant that can save you money and time on managing your household bills.

Customer Services Assistant - Instore Bakery in Oakham employer: Job Search Place Limited

Join a vibrant and supportive team as a Customer Services Assistant in our Instore Bakery, where your enthusiasm will help make a real difference in the community. With a strong focus on employee growth, we offer extensive training and development opportunities, alongside fantastic benefits such as colleague discounts, paid volunteering days, and a comprehensive wellbeing programme. Our inclusive work culture encourages collaboration and celebrates achievements, making it an ideal place for those looking to thrive in a rewarding retail environment.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Services Assistant - Instore Bakery in Oakham

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Job Search Place Limited and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Job Search Place Limited and let us see your personality shine through!

We think you need these skills to ace Customer Services Assistant - Instore Bakery in Oakham

Adaptability
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Teamwork
Sales Skills

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Job Search Place Limited.

Get Familiar with Our Brand:Before applying, take some time to learn about Job Search Place Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Job Search Place Limited

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Job Search Place Limited.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Job Search Place Limited will surely appreciate.