At a Glance
- Tasks: Coordinate and optimise service delivery through effective scheduling and rota management.
- Company: Leading homecare provider dedicated to improving quality of life.
- Benefits: 24 days annual leave, supportive team, and career progression opportunities.
- Other info: Dynamic role with opportunities for learning and growth.
- Why this job: Join a fun, energetic team and make a real difference in people's lives.
- Qualifications: Experience in fast-paced environments, strong organisational skills, and analytical abilities.
The predicted salary is between 30000 - 40000 £ per year.
Homecare group are a leading provider of comprehensive care services dedicated to improving the quality of life for the individuals we support. We are committed to delivering high-quality, person-centred care across a range of services. We have an exciting role for someone to join our Service Delivery team, based out of our head office in Nottingham City Centre. You'll be responsible for coordinating and optimizing the delivery of our services by supporting the operations team with the development and management of rotas, creating a seamless approach to rota management to support service delivery through effective scheduling, contributing to high-quality care and operational efficiency.
What you'll be responsible for:
- Coordinating and overseeing scheduling, by ensuring package rotas are created in line with commissioned hours.
- Utilising our first in class scheduling system to ensure rotas are created in line with client requirements/employee shift patterns and communicated out in advance.
- Ensuring employee absences are covered in line with business needs and reflected in the scheduling system and rotas.
- Coordinating scheduling of training, ensuring employees are scheduled in line with training requirements and trainer availability.
- Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group.
- Ensure records are kept up to date within our scheduling platform, in line with compliance requirements & data processes.
- Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements.
- Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders.
- Excellent communication and relationship building skills.
- Strong organisational and administrative skills.
- Confidence using systems.
- Ability to work independently, manage competing deadlines, and adapt in a fast-paced environment.
- Ability to build & maintain effective working relationships.
- Ability to work to tight deadlines.
- Detail oriented, with strong analytical skills.
What we're looking for in you:
- You've worked in a fast-paced, growing & driven environment.
- You're a values-driven individual who can align themselves to our core values.
- Smart, curious, inquisitive - we need someone who can use their initiative to quickly grasp what challenges come our way and instil confidence in the business.
- A curious approach to problem solving. If you don't know the answer, you can usually figure it out but feel comfortable raising any issues you have.
- Open to feedback, a fast learner, prepared to try and learn new things.
What You'll Get In Return:
- Working with a fun, energetic and supportive team.
- 24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays.
- A learning but high-paced environment from day one with a supportive team & support with career progression.
Service Delivery Planner in Nottingham employer: Job Search Place Limited
As a leading provider of comprehensive care services, Homecare group offers an exceptional work environment for the Service Delivery Planner role in Nottingham City Centre. Employees benefit from a supportive and energetic team culture, generous annual leave that increases with service, and ample opportunities for career progression in a fast-paced, values-driven setting. Join us to make a meaningful impact while enjoying a collaborative atmosphere that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Planner in Nottingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Job Search Place Limited!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Job Search Place Limited.
We think you need these skills to ace Service Delivery Planner in Nottingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Job Search Place Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Job Search Place Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Job Search Place Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Job Search Place Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Job Search Place Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Job Search Place Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Job Search Place Limited and how you would contribute to adapting HR strategies.
