At a Glance
- Tasks: Provide exceptional customer service and support to students and stakeholders.
- Company: Join a supportive team at a leading educational institution in Nottingham.
- Benefits: Enjoy competitive salary, generous leave, and professional development opportunities.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be the friendly face that helps students thrive in their educational journey.
- Qualifications: Experience in customer service and a positive, flexible attitude.
The predicted salary is between 26348 - 26348 £ per year.
£25,256 - £26,348 per annum FTE (Band 4, pro rated for part time & TTO)
Weekly Hours: 37
Location: Nottingham
Closing Date: 15/06/2026
Job Category: Teaching Support
Campus: Basford
Team: 3203 - Student Services
What you'll bring
- You will have a wealth of experience in customer service, particularly within face to face environments.
- Being able to work independently and as part of a wider team.
- You will be flexible as you will be required to start work at 8am and cover reception services at other campuses.
- Flexibility to cover various hours and college campuses.
- Have confidence and a resilient attitude to change.
- Be able to use own initiative.
Who we need
- An enthusiastic individual who has exceptional customer service skills.
- You will champion the 'customer first' approach.
- You will need to be able to work independently, whilst being able to offer information and support to our customers including students, internal & external stakeholders.
Benefits
- Competitive salary - £25,256 to £26,348 per annum FTE. (This will be pro-rated for part time posts)
- 35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave.
- Access to Local Government Pension Scheme (LGPS).
- Discounts at various stores and services across the UK via our Vivup App.
- Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme.
- Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme.
Background checks including employer references, and an enhanced DBS check will be required for this role.
Receptionist in Nottingham employer: Job Search Place Limited
Join our vibrant team in Nottingham as a Receptionist, where we prioritise exceptional customer service and offer a supportive work culture. With a competitive salary, generous annual leave, and numerous professional development opportunities, we are committed to fostering employee growth and well-being. Our flexible working arrangements and access to various benefits make us an excellent employer for those seeking a rewarding career in education support.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Nottingham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Job Search Place Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Job Search Place Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Job Search Place Limited:Your cover letter is your chance to shine! Tell us why you want to work at Job Search Place Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Job Search Place Limited!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
