At a Glance
- Tasks: Manage real-time performance and ensure high service quality at the Customer Support Centre.
- Company: Job Search Place Limited is focused on enhancing customer experience in Nottingham.
- Benefits: Enjoy a retirement savings plan and generous employee discounts.
- Other info: Position based in Nottingham, essential for day-to-day operations.
- Why this job: This role is crucial for maintaining operational excellence in a fast-paced environment.
- Qualifications: Substantial experience in performance management and excellent decision-making capabilities required.
The predicted salary is between 40000 - 50000 £ per year.
Job Search Place Limited is seeking a CX Operations Performance Manager to manage real-time performance at their Customer Support Centre in Nottingham. This role is essential for maintaining day-to-day operational performance and ensuring high levels of service quality and customer satisfaction.
The ideal candidate must have substantial experience in performance management, excellent decision-making capabilities, and thrive in a fast-paced environment.
The position comes with various perks including a retirement savings plan and generous employee discounts.
Real-Time CX Performance Leader — Retirement Plan & Discounts in Nottingham employer: Job Search Place Limited
Job Search Place Limited offers a dynamic work environment in Nottingham with a focus on customer satisfaction. Employees benefit from a retirement savings plan and generous discounts, fostering a supportive workplace culture. Join a team dedicated to enhancing customer experience through effective performance management.
