Customer Service Advisor - Heat in Nottingham

Customer Service Advisor - Heat in Nottingham

Nottingham Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Support customers by solving complex issues and building relationships with stakeholders.
  • Company: E.ON is one of the UK's largest District Heating providers, focusing on customer-centric energy solutions.
  • Benefits: Opportunity to work in a fast-paced environment with a supportive team culture.
  • Other info: This role involves direct interaction with field engineers and various stakeholders.
  • Why this job: Join a growing sector focused on green solutions and customer satisfaction.
  • Qualifications: Candidates should excel under pressure and enjoy problem-solving in a team-oriented setting.

The predicted salary is between 25000 - 30000 Β£ per year.

Here at E.ON the customer is at the heart of everything we do and as a Customer Service Advisor you will play a vital role in supporting our vision of becoming the number one trusted energy partner. E.ON Heat provides hot water, heating & cooling directly to our customers through district heating networks across the country. We're one of the UK's biggest District Heating providers - this is your opportunity to join this fast-paced customer focussed team as a Customer Service Advisor.

What we need from you:

  • Love going above and beyond to help customers?
  • Thrive on solving complex problems?
  • Excel in a challenging working environment?
  • Remain calm under pressure?
  • Get motivated by the freedom to make decisions?
  • Want to build a culture in which everyone can be 100% themselves?
  • Enjoy being part of a team that is more like a family?
  • Like owning issues end to end?
  • Want to be more involved in green solutions in a growing sector?
  • Build and maintain lasting relationships with a variety of stakeholders such as field engineers.

Customer Service Advisor - Heat in Nottingham employer: Job Search Place Limited

E.ON offers a dynamic work environment in the energy sector, with a focus on customer service and green solutions. Located across the UK, the team fosters a family-like culture, encouraging employees to be their authentic selves. Employees benefit from the opportunity to make impactful decisions in a growing industry.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Customer Service Advisor - Heat in Nottingham

Customer Service Skills
Problem-Solving Skills
Ability to Work Under Pressure
Decision-Making Skills
Teamwork
Relationship Building
Communication Skills