At a Glance
- Tasks: Provide essential admin support to help transform the lives of vulnerable children and families.
- Company: Join the NSPCC, a leading charity dedicated to ending cruelty to children.
- Benefits: Generous leave, employee discounts, EAP, pension schemes, and life assurance.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Experience in admin roles and confidence with IT systems like Microsoft Office.
The predicted salary is between 24000 - 28000 £ per year.
Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families - in person, in our regional hubs, and through the knowledge they share. Could you join us as an Administrator and make a contribution to ending cruelty to children? An opportunity has arisen at the NSPCC Midlands Regional Hub in Nottingham for an Administrator to join our team. Using your excellent administrative and organisational skills you will support Practitioners to promote and deliver a range of services directly to vulnerable children and families with complex risks and needs. As the Administrator, you'll play a key role in ensuring the smooth running of our Midlands Hub. You'll be part of a supportive team that includes 8 Practitioners, 2 Team Managers, a Hub Relationship Manager, a Senior Administrator, a part‑time Administrator, and the Assistant Director.
Responsibilities:
- Providing high‑quality administrative support to the team, including diary management, meeting coordination, and minute‑taking.
- Maintaining accurate records and updating internal systems.
- Acting as the first point of contact for children, young people, and families visiting the Hub, offering a warm and professional welcome.
- Handling incoming calls and emails, ensuring queries are responded to efficiently and sensitively.
Requirements:
- Experience of working in an office environment, providing secretarial / administrative support.
- Confidence in using IT systems including Microsoft Office (incl. Word, Excel, Powerpoint, Outlook).
- Clear communication with a range of different stakeholders including children and young people.
Benefits:
- Generous annual leave – 29 days per annum plus bank holidays for full‑time employees (pro‑rata for part‑time). 32 days per annum after five years’ continuous service.
- Employee discounts – Our discounts portal gives you online access to over 3,000 discounts and offers.
- Employee Assistance Programme (EAP) – an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
- Pension – building up a good pension is something we want to help you achieve with our flexible, tax‑efficient pension schemes.
- Life assurance scheme – All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.
Equality, Diversity and Inclusion:
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. We aim to build a diverse team that reflects the service users we support. Men are currently under represented in our service, and we would therefore encourage applications from male candidates. All candidates will be assessed equally on their abilities and suitability for the role.
Join Us:
Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.
Administrator in Nottingham employer: Job Search Place Limited
At NSPCC, we are dedicated to transforming the lives of children and families, making us an exceptional employer for those passionate about making a difference. Located in the heart of Nottingham, our Midlands Regional Hub offers a supportive work culture with generous benefits, including 29 days of annual leave, employee discounts, and a strong commitment to equality, diversity, and inclusion. Join our team as an Administrator and enjoy opportunities for personal growth while contributing to a vital cause that impacts vulnerable children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the NSPCC or similar organisations. A friendly chat can open doors and give you insights that might just land you that Administrator role.
✨Tip Number 2
Prepare for the interview by researching the NSPCC's values and recent initiatives. Show us that you’re not just another candidate; you’re passionate about making a difference in children's lives and ready to support our team.
✨Tip Number 3
Practice your communication skills! As an Administrator, you'll be the first point of contact for families. Role-play common scenarios with a friend to boost your confidence and ensure you come across as warm and professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our mission to support vulnerable children and families.
We think you need these skills to ace Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your administrative and organisational skills, and don’t forget to mention any experience you have in supporting teams or working with vulnerable groups.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for making a difference in children's lives and how your skills align with the NSPCC's mission. Keep it concise but impactful!
Showcase Your IT Skills:Since you'll be using various IT systems, make sure to mention your proficiency in Microsoft Office and any other relevant software. We want to see that you're tech-savvy and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the NSPCC's mission and values, especially their commitment to supporting vulnerable children and families. This will help you articulate how your skills align with their goals.
✨Showcase Your Organisational Skills
As an Administrator, you'll need excellent organisational abilities. Prepare examples from your past experiences where you've successfully managed diaries, coordinated meetings, or maintained records. Be ready to discuss how you handle multiple tasks while ensuring accuracy and efficiency.
✨Communicate with Empathy
Since you'll be the first point of contact for children and families, it's crucial to demonstrate clear and empathetic communication. Practice how you would respond to sensitive queries and show that you can maintain professionalism while being warm and welcoming.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the specific services offered at the Midlands Hub, and how they measure success in the Administrator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
