At a Glance
- Tasks: Assist customers with vehicle service needs and manage repair timelines professionally.
- Company: Join a family-run garage known for its award-winning service.
- Benefits: Enjoy a competitive salary, paid overtime, and monthly bonuses.
- Other info: Great opportunity for career growth in a friendly, dynamic workplace.
- Why this job: Be part of a successful team in a supportive environment with no weekend work.
- Qualifications: Previous experience as a Service Advisor and familiarity with service admin systems.
The predicted salary is between 30000 - 30000 £ per year.
Our client is an Independent Garage and has the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Northampton.
Hours: 8am-5:30pm Monday-Friday - No weekends. Paid overtime. Monthly bonus. Award winning garage.
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
- Advise on timescales and collection arrangements.
- Produce job cards on the in house computer system.
Minimum Service Advisor Requirements:
- Experience in a similar role (Service Admin/Service Advisor).
- Experience with Kerridge/Pinnacle/DRIVE/ONELink.
- Ability to sell additional products and services to customers.
- Experience using commercial databases for customer service.
- Ability to manage multiple tasks.
Job Type: Permanent, Full time.
Service Advisor in Northampton employer: Job Search Place Limited
Join our award-winning family-run garage in Northampton, where we prioritise a supportive work culture and employee well-being. As a Service Advisor, you'll enjoy a competitive salary, paid overtime, and monthly bonuses, all while working in a friendly environment that fosters professional growth and development. With no weekend shifts, you can maintain a healthy work-life balance while contributing to our team's success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Northampton
✨Tip Number 1
Get to know the garage inside out! Research their services, values, and customer feedback. This way, when you walk in for an interview, you can show them you’re genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain complex repairs in simple terms. Role-play with a friend or family member to get comfortable discussing car issues and solutions.
✨Tip Number 3
Show off your sales skills! Think of ways you can upsell additional products or services during your interview. Bring examples of how you've successfully done this in the past to impress them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Advisor in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise with systems like Kerridge or Pinnacle.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-run garage. Share specific examples of how you've excelled in similar roles and how you can contribute to our success.
Show Off Your Customer Service Skills:As a Service Advisor, customer interaction is key. In your application, highlight your ability to communicate effectively and manage multiple tasks. We love candidates who can keep customers informed and happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of service advising and the specific systems mentioned, like Kerridge or Pinnacle. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you had to explain complex repairs or services clearly and professionally. This will demonstrate your ability to communicate effectively with customers.
✨Show Your Sales Skills
Since the role involves selling additional products and services, come prepared with examples of how you've upsold in previous positions. Highlight your understanding of customer needs and how you can match them with the right services.
✨Time Management is Key
Be ready to discuss how you manage multiple tasks efficiently. You might want to share a specific instance where you juggled various responsibilities while maintaining high customer satisfaction. This will show that you can thrive in a busy environment.
