At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including a £3.00 p/h unsocial premium for night shifts.
- Other info: Dynamic role with flexible shifts and opportunities for growth in a supportive environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and customer service is essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Saturday 10:00-19:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Northallerton New SF employer: Job Search Place Limited
Join M&S as a Customer Assistant in Northallerton, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development. With competitive pay, including an unsocial hours premium, and a commitment to delivering exceptional customer service, M&S is an excellent employer for those looking to thrive in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Northallerton New SF
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, prepare to discuss how you've adapted to changing situations in previous roles. This will highlight your ability to thrive in a high-pressure environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S and ready to embrace the challenge ahead.
We think you need these skills to ace Customer Assistant - Food - Northallerton New SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Flexible and Adaptable:Since no two shifts will look the same, it’s important to show us that you can adapt to changing demands. Talk about times when you've had to think on your feet or handle unexpected situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate – take your marks and get started!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. M&S wants to see that you can handle busy periods with a positive attitude, so think of times when you went above and beyond to deliver great service.
✨Emphasise Teamwork
Be ready to talk about how you’ve worked effectively in a team before. M&S values a supportive environment, so share stories that highlight your ability to collaborate and contribute to a positive atmosphere.
✨Demonstrate Digital Confidence
Since being digitally savvy is essential for this role, think of instances where you’ve used technology to enhance customer experiences. Whether it’s using apps or in-store devices, showing that you’re comfortable with digital tools will set you apart.
