At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a focus on customer relationships.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Opportunities for career growth and community volunteering days.
- Why this job: Perfect for confident communicators who love building relationships and making an impact.
- Qualifications: Strong communication skills, ability to negotiate, and a passion for connecting with people.
The predicted salary is between 26116 - 26738 £ per year.
Location: North Shields, North East England, United Kingdom or EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) or EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Employer: EE
Job type: Full time, Permanent
Salary: £26,116 rising to £26,738 after 8 months, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 at 9 months
Start date: July 2026 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
Responsibilities
The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
Qualifications
Confident communicator, ability to ask questions, comfortable negotiating, and an interest in building relationships.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Sales Operator - Uncapped Commission in North Shields employer: Job Search Place Limited
EE is an exceptional employer that prioritises the well-being and development of its employees. With a competitive salary structure, generous family leave policies, and a strong commitment to career growth, EE fosters a supportive work culture in North Shields and Newcastle upon Tyne. Employees also benefit from unique perks such as 24/7 access to online GP services, substantial discounts on products, and opportunities for community engagement through volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operator - Uncapped Commission in North Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you feel more confident when it comes to asking questions and building relationships.
✨Tip Number 3
Be ready to share your experiences! Think about times when you've successfully negotiated or built a relationship, even if it's just with friends or family. These stories can really make you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Sales Operator - Uncapped Commission in North Shields
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and experiences that make you a great fit for the Sales Operator role.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention your experience in building relationships and communicating effectively, as these are key for us at EE!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your relevant skills and experiences. This will help us quickly see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Practice Your Communication Skills
Since this role is all about talking to customers, practice your communication skills. Try role-playing with a friend or family member to get comfortable asking questions and building rapport.
✨Showcase Your Experience
Think about your past experiences, even if they’re not directly related to sales. Highlight any situations where you’ve successfully built relationships or negotiated outcomes, as these are key skills for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. Consider asking about training opportunities or career progression within EE.
