At a Glance
- Tasks: Lead and inspire teams, oversee events, and maintain high service standards.
- Company: Chestnut, a growing group of unique pubs and hotels in East Anglia.
- Benefits: Autonomy, strong operational support, and the chance to elevate guest experiences.
- Other info: Opportunity for career growth in a well-respected establishment.
- Why this job: Join a vibrant team and make a real impact on memorable guest experiences.
- Qualifications: Passion for hospitality and experience in managing teams and events.
The predicted salary is between 40000 - 50000 £ per year.
Set along the North Norfolk coast, surrounded by open skies and salt marshes, Titchwell Manor is a place where guests come to slow down, settle in, and feel genuinely looked after. A hotel, bar, terrace and restaurant with a strong food identity and relaxed confidence, it blends premium standards with warmth and personality. This is not a formal country house. Nor is it simply a restaurant with rooms. Titchwell is a home from home for guests who value exceptional food, thoughtful wine, and intuitive service - delivered without fuss, but with care and precision. It is also a place where people gather - for weddings, milestone celebrations, private dinners and special events - moments that deserve both seamless organisation and heartfelt hospitality.
We are looking for a General Manager who understands that balance. Someone who can set high standards while keeping the atmosphere welcoming. A natural host. A visible leader. Someone who takes pride in both the polish and the personality of a place. With food and drink at the heart of the experience, this role requires real passion for hospitality - from a well curated wine list to the rhythm of service, from the ambience of a dining room to the orchestration of a wedding day.
Key Responsibilities
- Lead and inspire FOH and BOH teams
- Work closely with the Head Chef to maintain a destination food and beverage offering
- Champion a premium yet relaxed guest experience across dining, rooms, bar and private events.
- Oversee weddings, gatherings and special occasions with professionalism and care
- Set and maintain service standards that feel intuitive, not scripted
- Oversee commercial performance, room revenue, stock management and cost control.
- Build, develop and retain a high performing team culture
- Act as host and figurehead - present, engaged and proud
Why Join Chestnut at Titchwell Manor?
Chestnut is a growing group of distinctive pubs, hotels and inns across East Anglia. We support our General Managers with autonomy, clarity and strong operational backing - giving you the trust and tools to lead your business. Titchwell Manor has established an excellent reputation both locally and further afield but still offers the opportunity to continue elevating its food, wine and guest experience under the right leadership.
General Manager in Norfolk employer: Job Search Place Limited
Titchwell Manor, part of the Chestnut group, is an exceptional employer that fosters a warm and welcoming work culture, where General Managers are empowered to lead with autonomy and creativity. Located along the stunning North Norfolk coast, employees benefit from a strong focus on personal growth and development, alongside the opportunity to elevate a well-regarded establishment known for its premium food and hospitality. With a commitment to maintaining high standards while ensuring a relaxed atmosphere, Titchwell Manor offers a unique environment for those passionate about delivering memorable guest experiences.
