At a Glance
- Tasks: Join our night team to deliver exceptional customer service and maintain hotel standards.
- Company: Warner Hotels Group, a stunning Grade I listed hotel in Herefordshire.
- Benefits: Competitive pay, free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and make guests feel welcome at night.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
The predicted salary is between 26400 - 26400 £ per year.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181 bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.
Hourly pay rate: £12.71 dependent on age.
We have a fantastic opportunity for a Night Team Member at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering great customer service on reception within the hotel. Alongside the Night Team Leader and team, you will be a key part of the smooth running of the hotel during the night, assisting with reception duties, while also helping to maintain cleanliness and presentation standards across reception and public areas.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary - just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Nights Team Member employer: Job Search Place Limited
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located in the picturesque Herefordshire countryside, our Nights Team Members enjoy competitive pay, extensive benefits including free gym access, discounted meals, and opportunities for career advancement through recognised qualifications. Join us to be part of a diverse and inclusive team dedicated to delivering outstanding guest experiences while enjoying the unique advantages of working in a historic hotel setting.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Member role.
✨Tip Number 2
Show up and shine! If you get an interview, make sure to bring your best self. Dress smartly, be punctual, and don’t forget to smile – it’s all about that positive vibe!
✨Tip Number 3
Research the company! Familiarise yourself with Warner Hotels and their values. Knowing what they stand for will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles!
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our Nights Team.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with what we’re looking for. A personalised application shows us that you’re genuinely interested in joining our team at Warner Hotels.
Show Your Passion for Customer Service:Since we’re all about delivering great customer service, share any relevant experiences or examples that demonstrate your commitment to putting guests first. We love to hear about your passion for helping others!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research Holme Lacy and the Warner Hotels Group. Familiarise yourself with their services, values, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission.
✨Show Your People Skills
As a Night Team Member, you'll be interacting with guests and supporting your team. Be ready to share examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to connect with people and make their experience memorable.
✨Emphasise Your Willingness to Learn
Since no experience is necessary for this role, focus on your eagerness to learn and grow. Talk about any relevant skills or experiences that demonstrate your adaptability and commitment to personal development. Mention how you’re excited about the training and qualifications offered by Warner Hotels.
✨Be Authentic and Open
The job description mentions bringing your whole authentic self to work. During the interview, be genuine and honest about who you are. Share your interests and what drives you, as this will help the interviewers see how you fit into their diverse and inclusive culture.
