At a Glance
- Tasks: Lead the night team, ensuring exceptional service and smooth operations at the Front Desk.
- Company: Join the Portsmouth Marriott Hotel, a world leader in hospitality.
- Benefits: Enjoy discounted stays, meals, wellness programmes, and unlimited career opportunities.
- Other info: Flexible hours with a supportive environment for career growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: A warm personality, team spirit, and problem-solving skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
The Portsmouth Marriott Hotel is looking for a Night Supervisor to join the Front Desk team! We are looking for an enthusiastic Night Supervisor wanting to support the smooth operation of the Front Desk during nighttime hours and play a key role in ensuring exceptional service for every guest at the world leading hospitality company Portsmouth Marriott Hotel. Located near famous landmarks such as the Spinnaker Tower, it has a range of amenities including: Cast Iron Bar & Grill, our signature restaurant and fitness centre.
The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests. At Portsmouth Marriott, there is the opportunity to progress your career in a supportive environment!
As the Night Supervisor you will:
- Provide warm, professional, and efficient service to all guests.
- Oversee check in, check out, guest accounts, reservations, and nightly front desk operations.
- Assist with guest enquiries, handle internal and external calls, and ensure all guests feel welcomed and cared for.
- Support the Night Manager by guiding the Night Team, maintaining a safe and secure environment, and ensuring smooth overnight operations.
- Represent the hotel with confidence, friendliness, and professionalism, consistently demonstrating the Marriott values and brand standards.
A successful Night Supervisor is someone who has:
- A warm, people-oriented demeanour
- A team-first attitude
- A positive outlook and outgoing personality
- Flexibility, problem-solving skills and multi-tasking ability
- Knowledge of Opera is preferred but not essential
- Serves as a role model to demonstrate appropriate behaviours
- Ensures exceptional customer service
- Proactively meets the needs of the hotel customers
In return for your hard work, the Night Supervisor will receive:
- Discounted stays at over 7,300 hotels worldwide!
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Free use of Leisure Club facilities
- Wellness and mental health programmes
- 20 Holiday days plus Bank Holidays
- Double pay for bank holidays
- Gratuities
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Staff parties
- Free meal on shift
- Free car parking
- Service awards and recognition gifts
Given the current climate, we operate a Covid-19 safe space, with all correct PPE and social distancing rules followed, along with hotel and departmental Covid-19 risk assessments in place. Thank you for taking the time to consider this job vacancy, we look forward to reviewing your application.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Night Supervisor employer: Job Search Place Limited
The Portsmouth Marriott Hotel is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive and grow in their careers. With a focus on personal development, the hotel provides world-class training, generous benefits such as discounted stays and meals, and a commitment to employee wellness. Located near iconic landmarks, the Portsmouth Marriott fosters a team-oriented culture that values professionalism and outstanding service, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Supervisor role at Portsmouth Marriott.
✨Tip Number 2
Be ready for the interview! Research the Portsmouth Marriott Hotel and its values. Prepare to showcase your warm, people-oriented demeanour and how you can contribute to their exceptional service standards during the night shift.
✨Tip Number 3
Show off your flexibility and problem-solving skills! During interviews, share examples of how you've handled tricky situations in the past. This will demonstrate that you're the perfect fit for overseeing the Night Team and ensuring smooth operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Portsmouth Marriott team and taking advantage of all the amazing perks they offer!
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through! We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re excited about the Night Supervisor role.
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the Night Supervisor duties. Whether it’s customer service or team leadership, we want to know how your background makes you a great fit for our Front Desk team!
Be Professional Yet Approachable:While we love a casual vibe, remember to keep your application professional. Use clear language and check for typos. We’re looking for someone who can represent the Portsmouth Marriott with confidence and professionalism.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Supervisor position. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research the Portsmouth Marriott Hotel. Familiarise yourself with its amenities, services, and values. This will not only show your enthusiasm but also help you answer questions more effectively and demonstrate how you can contribute to the team.
✨Showcase Your People Skills
As a Night Supervisor, you'll be interacting with guests and staff alike. Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to ensure a guest's satisfaction or resolved a tricky situation with a positive outcome.
✨Demonstrate Flexibility and Problem-Solving
The night shift can bring unexpected challenges. Be ready to discuss times when you've had to think on your feet or adapt to changing circumstances. Highlight your ability to remain calm under pressure and how you approach problem-solving in a team environment.
✨Embrace the Marriott Values
Familiarise yourself with the Marriott brand standards and values. During the interview, weave these into your responses to show that you align with their culture. Emphasising your commitment to providing warm, professional service will resonate well with the interviewers.
