At a Glance
- Tasks: Lead night shifts, perform reception duties, and ensure guest security.
- Company: Future Inn Plymouth, a vibrant hotel with a focus on hospitality.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Join a passionate team and make a difference in guests' experiences.
- Qualifications: Customer service skills, hotel reception experience, and Microsoft proficiency.
The predicted salary is between 25000 - 30000 £ per year.
Future Inn Plymouth is currently seeking a Night Supervisor/Duty Manager to lead shifts in the absence of the Night Manager. Responsibilities include performing reception duties, conducting night audits, and ensuring the security of the hotel and its guests.
The ideal candidate should possess excellent customer service skills, experience in hotel reception, and be proficient in Microsoft software. If you have a passion for hospitality and can work effectively in a team, apply now.
Night Operations Lead - Hotel Duty Manager employer: Job Search Place Limited
Future Inn Plymouth is an exceptional employer that values its team members and fosters a supportive work culture. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our staff can advance their careers in the hospitality industry. Located in the vibrant city of Plymouth, our hotel provides a unique environment where you can thrive while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Operations Lead - Hotel Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Future Inn Plymouth. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your customer service experience and any relevant hotel reception duties you've handled. We want to see how you shine!
✨Tip Number 3
Be prepared for the night shift! Since this role is all about leading shifts at night, make sure you’re ready to discuss how you handle late-night challenges and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly with us.
We think you need these skills to ace Night Operations Lead - Hotel Duty Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for guests in the past, so share some examples that showcase your skills!
Tailor Your CV to the Role:Don’t just send out the same CV for every job. Take a moment to tweak it for the Night Operations Lead position. Mention your hotel reception experience and any relevant Microsoft software skills to catch our eye!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Supervisor/Duty Manager position. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Hotel Operations
Familiarise yourself with the specific operations of Future Inn Plymouth. Understand their policies, customer service approach, and any recent news about the hotel. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you resolved issues or went above and beyond for guests. This will demonstrate your suitability for the role and your passion for hospitality.
✨Brush Up on Night Audit Procedures
Since conducting night audits is part of the job, make sure you understand the basics of this process. Review common practices and be ready to discuss how you would handle discrepancies or issues that may arise during audits.
✨Demonstrate Teamwork and Leadership
As a Night Operations Lead, you'll need to lead shifts in the absence of the Night Manager. Prepare to discuss your experience in leading teams, resolving conflicts, and ensuring smooth operations during busy periods. Highlight your ability to work collaboratively and support your colleagues.
