At a Glance
- Tasks: Provide top-notch reception service and handle guest queries with flair.
- Company: Join the prestigious London Hilton on Park Lane.
- Benefits: Earn £16.05 per hour, enjoy 28 days of paid holiday, and exclusive hotel discounts.
- Other info: Perfect opportunity for students seeking flexible hours in a dynamic environment.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Passion for customer service and ability to work night shifts.
The predicted salary is between 33300 - 33300 £ per year.
Job Search Place Limited is looking for a Night Receptionist at London Hilton on Park Lane. The ideal candidate will ensure an excellent reception experience while handling guest queries efficiently. A commitment to customer service and the ability to work night shifts are essential for this role.
The position offers an hourly rate of £16.05, along with 28 days of paid holiday and exclusive discounts on hotel stays and services.
Night Front Desk Specialist — Upsell & Perks employer: Job Search Place Limited
Job Search Place Limited offers a dynamic work environment at the prestigious London Hilton on Park Lane, where employees are valued for their commitment to exceptional customer service. With competitive pay, generous holiday allowances, and exclusive perks, including discounts on hotel stays, this role not only provides a rewarding career but also fosters personal and professional growth in a vibrant hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Specialist — Upsell & Perks
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Night Front Desk Specialist role.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Night Receptionist. This will help you feel more confident and ready to showcase your customer service skills.
✨Tip Number 3
Dress to impress! Even if the job is at night, showing up in smart attire can set a positive tone. It shows you're serious about the role and ready to provide an excellent reception experience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Night Front Desk Specialist — Upsell & Perks
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your commitment to customer service. We want to see how you’ve gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Night Front Desk Specialist role. Mention why you’re excited about working at London Hilton on Park Lane and how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences to get your message across effectively.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about how you would handle different guest scenarios, especially during night shifts when things can get a bit tricky. Being able to demonstrate your commitment to providing an excellent reception experience will really impress them.
✨Show Off Your Upselling Skills
Since this role involves upselling and perks, prepare some examples of how you've successfully upsold products or services in the past. Be ready to discuss your approach and the results you achieved. This will show that you understand the importance of maximising guest satisfaction while also benefiting the hotel.
✨Familiarise Yourself with the Hotel
Do a bit of research on the London Hilton on Park Lane. Knowing their services, amenities, and any recent news can give you an edge. It shows you're genuinely interested in the position and helps you answer questions more effectively.
✨Prepare for Night Shift Scenarios
Think about the unique challenges of working night shifts. Be prepared to discuss how you would handle late-night guest queries or emergencies. Showing that you can stay calm and collected under pressure will highlight your suitability for the role.
