At a Glance
- Tasks: Ensure smooth overnight operations and provide exceptional guest service.
- Company: Join Starwood Hotels, a mission-driven luxury brand focused on sustainability.
- Benefits: Enjoy paid volunteering, personal days, and career advancement opportunities.
- Other info: Be part of a supportive team culture that values respect and joy.
- Why this job: Perfect for night owls who love meeting new people and making a difference.
- Qualifications: Experience in guest service or hospitality is a plus; multilingual skills are welcome.
The predicted salary is between 22000 - 26000 £ per year.
Grow with us. Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We’re currently searching for a warm, welcoming, articulate Night Front Desk Agent to ensure smooth operation of the overnight and that every guest’s experience is relaxing and effortless. If you are a night owl and love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
About you
- Experience: Previous experience in guest service or hospitality is ideal; familiarity with front desk or night audit duties is a plus.
- Independent & Reliable: You’re self-sufficient, organized, and take pride in maintaining calm and accuracy throughout the night.
- Detail‑Oriented: You approach every task – from guest requests to nightly reports – with precision and care.
- Multilingual: Additional languages are always a plus.
- Guest‑Focused: You’re warm, approachable, and ready to assist guests with professionalism, no matter the hour.
Why Join Us?
- Mission‑Led Company: Be part of a hospitality brand grounded in purpose and sustainability.
- Paid Volunteering: Give back to the community with opportunities for paid volunteering.
- Thriving Team Culture: Join a supportive, collaborative environment that values respect, balance, and joy in what we do.
- Career Growth: As the first 1 Hotel in Europe, we offer genuine opportunities for growth as we continue to expand.
- Flexible Skills Welcome: Whether you come from hospitality or another customer‑focused industry, your passion for people and service matters most.
Benefits
- Nature‑Inspired Work Environment: Embrace a Designed by Nature workspace that reflects our commitment to sustainability.
- Retirement Planning: Plan for your future with our retirement benefits.
- Paid Personal Days: Enjoy time off to recharge.
- Career Advancement: Grow with us as we expand across Europe and beyond.
- SH University: Access professional development and certifications through our exclusive online learning platform.
- Recognition Program: Earn rewards and pay it forward with our team member recognition initiatives.
About us: Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfillment and well‑being. As a part of our team, you can look forward to activities and perks that drive your passion for nature.
We are a mission‑driven company. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Night Front Desk Agent employer: Job Search Place Limited
At Starwood Hotels, we pride ourselves on being a mission-driven company that values sustainability and community engagement. As a Night Front Desk Agent, you will thrive in a supportive and collaborative environment that prioritises respect and joy, while enjoying unique benefits such as paid volunteering opportunities and access to professional development through SH University. Join us in creating memorable experiences for our guests in a nature-inspired workspace that reflects our commitment to the environment and offers genuine career growth as we expand across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Agent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Front Desk Agent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
