At a Glance
- Tasks: Lead and motivate hotel teams while managing daily operations.
- Company: Join Travelodge Bangor, a vibrant and customer-focused hotel.
- Benefits: Earn £31,500 plus bonuses, flexible hours, and amazing discounts.
- Other info: Enjoy 28 days leave, career growth, and a fun work environment.
- Why this job: Make a real impact in hospitality and develop your leadership skills.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 31500 - 31500 £ per year.
Hotel Manager role at Travelodge Bangor on a full time or part time basis. Lead, coach, and motivate hotel teams and manage hotel operations effectively.
Responsibilities
- Develop personal development plans for team members.
- Recruit and induct new team members.
- Ensure food is prepared and presented to brand standard (if working in a Bar Café hotel).
- Maximise food and beverage sales by cross selling and upselling (if working in a Bar Café hotel).
- Analyse customer feedback to produce targeted action plans for improvement.
- Ensure rooms and public areas are cleaned using company best practice.
- Report and oversee any repairs or maintenance needed.
- Manage rota, banking, and health & safety.
- Drive awareness and engagement for incentive schemes.
Qualifications
- Friendly, engaging, and welcoming by nature.
- Previous experience leading a team in a customer facing service industry.
- Food and beverage experience advantageous for a Bar Café hotel.
- Ability to work in a fast paced and evolving environment and deliver objectives through team.
- Results focused and comfortable with KPIs and scorecard targets.
Benefits
- £31,500 (full time).
- Annual bonus up to 13% for achieving KPI targets.
- Flexible and part time working hours.
- 50% discount on rooms and discounts on food and soft drinks.
- Discounts for friends and family.
- £50 voucher on each work anniversary.
- 28 days annual leave (inclusive of bank holidays) plus additional holiday each year of service (capped after 5 years).
- High street retailer and mobile phone discounts.
- Pension scheme totalling 8% (employer contribution 3%).
Apply now if a full time or part time career as a Hotel Manager appeals to you.
Hotel Manager in Newtownards employer: Job Search Place Limited
Travelodge Bangor is an exceptional employer, offering a vibrant work culture where team members are empowered to lead and grow. With competitive benefits including flexible working hours, generous discounts, and a strong focus on personal development, employees can thrive in a supportive environment that values their contributions and encourages career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Newtownards
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for hotel management roles and practice your answers. Show off your leadership skills and how you can motivate a team – that's what they want to see!
✨Tip Number 3
Don’t forget to showcase your achievements! When chatting with potential employers, highlight specific examples of how you've improved team performance or customer satisfaction in previous roles. Numbers speak volumes!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for Hotel Manager positions. Plus, it shows you're serious about joining our team at Travelodge. So, what are you waiting for? Get that application in!
We think you need these skills to ace Hotel Manager in Newtownards
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Experience:Make sure to highlight your previous experience in leading teams and working in customer-facing roles. We’re looking for someone who can motivate and coach others, so give us examples that showcase your leadership skills.
Be Results-Focused:Since we’re all about achieving KPIs and targets, it’s important to mention any relevant achievements in your application. Show us how you’ve driven results in past roles and how you plan to do the same with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research Travelodge Bangor thoroughly. Understand their brand values, customer service standards, and any recent news or changes. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Hotel Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss KPIs
Since the role involves being results-focused and comfortable with KPIs, brush up on your knowledge of key performance indicators relevant to hotel management. Be prepared to discuss how you've met or exceeded targets in previous roles and how you plan to do the same at Travelodge.
✨Engage with Customer Feedback
Customer feedback is crucial in the hospitality industry. Think of specific instances where you've used customer feedback to implement changes or improvements. This will demonstrate your commitment to enhancing guest experiences and your ability to analyse and act on feedback.
