At a Glance
- Tasks: Lead a dynamic restaurant team to deliver exceptional guest experiences and maintain high standards.
- Company: Join a prestigious four-star hospitality group known for its commitment to excellence.
- Benefits: Enjoy discounts on food, spa treatments, and hotel stays, plus wellness perks and rewards.
- Other info: Opportunities for career growth and a supportive work environment await you.
- Why this job: Be part of a vibrant team where your leadership can shine and make a real difference.
- Qualifications: Experience in team leadership and a passion for delivering outstanding service.
The predicted salary is between 25000 - 30000 £ per year.
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in 'Love to Shop' vouchers if you recommend a friend to work for us, receive £100 in 'Love to Shop' vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
Key Attributes
- High presentation standards
- Has a calm, can do attitude
- Experience in team leadership, development & motivation
- Attention to detail and the ability to forward think
- Is an excellent communicator, who will be confident in liaising with departmental heads, team members and guests
- Strong team player with the ability to work autonomously
Role & Responsibilities
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us - we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handled professionally as in accordance with our policies
- To supervise the restaurant breakfast team in line with company policies and manuals
- Work with the Restaurant Manager to maximise sales performance and achieve sales in line with targets
- Ensure effective control of stock and staff costs in the Restaurant Manager's absence
- To follow all hotel policies as outlined in your training manual: Serve food and drinks, quickly and efficiently, meeting our five star standards.
- Keep up to date with current promotions and new products
- Make guests aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- Ensure high standards of financial and reporting diligence in accordance with company policy
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
Lead Restaurant Supervisor - Four-Star Hospitality in Newquay employer: Job Search Place Limited
As a Lead Restaurant Supervisor at our four-star hospitality venue, you will thrive in a dynamic and supportive work environment that prioritises employee wellbeing and growth. With generous benefits including discounts on spa treatments, food, and accommodation, alongside a strong emphasis on team collaboration and professional development, we ensure that our staff feel valued and motivated to deliver exceptional service. Join us in creating unforgettable experiences for our guests while enjoying a fulfilling career in a prestigious location.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Restaurant Supervisor - Four-Star Hospitality in Newquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Lead Restaurant Supervisor role.
✨Tip Number 2
Show up prepared for interviews! Research the company and its values, especially their approach to guest experience. Bring examples of how you've handled complaints or led a team to success in the past.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Plus, it shows you're genuinely interested in joining their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those fab employee benefits we offer!
We think you need these skills to ace Lead Restaurant Supervisor - Four-Star Hospitality in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Lead Restaurant Supervisor role. Highlight your experience in team leadership and customer service, and don’t forget to mention any relevant achievements that align with our high presentation standards.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our fantastic employee benefits there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Hospitality Standards
Familiarise yourself with the five-star standards expected in the hospitality industry. Be ready to discuss how you can maintain high presentation standards and ensure guests receive a warm welcome.
✨Showcase Your Leadership Skills
Prepare examples of your experience in team leadership and development. Think about times when you've motivated your team or handled complaints effectively, as these are key attributes for the role.
✨Communicate Confidently
Practice your communication skills, especially in liaising with different departments. You might be asked how you would handle a situation involving both team members and guests, so be ready to demonstrate your excellent communication abilities.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be prepared to discuss how you would manage stock control, staff costs, and billing systems. Showing that you understand these responsibilities will highlight your attention to detail and forward-thinking approach.
