Customer Team Member Newport (Pembrokeshire) Retail SPAR jobs (inc Greggs/Subway) Customer Team ...

Minimum 20 hours with extra shift cover available on weekends and evenings.

We have an exciting opportunity for a SPAR Customer Team Member at SPAR Newport. As a Customer Team Member, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through 'Brilliant Basics, Moments of Wow, Food for later and Food for now!'

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi-buy offers to ensure maximum sales at our Newport SPAR store.

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a 'Challenge 25' policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

• Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Gain hands-on experience in a high volume, fast paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Free tea & coffee.
• Early access to your pay through 'EarlyPay'.
• 24/7 access to your payslips and rotas via HR/Payroll portal.
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
• Cycle to work - bicycle purchase scheme.
• Long service awards.

As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Up to £12.25 p/hr (depending on age)

• Staff discount
• Staff lottery
• Company pension scheme
• Savings scheme
• Long service awards
• Cycle to work scheme
• Staff social fund
• Life cover
• Health cash plan
• Employee volunteering opportunities