At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join a dynamic lounge brand known for its fantastic atmosphere and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be at the forefront of hospitality and make a real impact in your community.
- Qualifications: Experience in hospitality with a passion for leading and motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor in Newmarket employer: Job Search Place Limited
As a Front of House Supervisor, you'll thrive in a vibrant and supportive work environment where your leadership will shine. With shared tips, generous staff discounts, and a commitment to personal development, this role offers not just a job but a rewarding career path in a fast-growing business that values its team. Join us in creating a welcoming space for the local community while enjoying competitive benefits and a fantastic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Newmarket
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their brilliant community.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your communication skills.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers or your team. This will demonstrate your commitment to making every customer leave happy.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Front of House Supervisor in Newmarket
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:Even if you’re stepping up from a team member role, showcase any leadership experiences you’ve had. Whether it’s training new staff or leading a shift, we want to know how you’ve taken charge and motivated others. This will help us see your potential as a Supervisor.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the lounge and its offerings. Familiarise yourself with the menu, the vibe, and what makes it special. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivate others and maintain high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling difficult customers or managing a busy service. Think through your responses ahead of time, focusing on how you would keep the team motivated and ensure customer satisfaction.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that reflect your love for creating memorable experiences for customers. This will resonate well with the interviewers and show that you're the right fit for their team.
