At a Glance
- Tasks: Lead and develop a team while driving performance in a vibrant retail environment.
- Company: Join the Heart of England Co-operative Society, a community-focused organisation.
- Benefits: Earn £13.35 per hour with 30 days holiday and fantastic discounts.
- Other info: Enjoy a supportive culture with ongoing training and community impact.
- Why this job: Step into leadership and shape your career with clear progression to Store Manager.
- Qualifications: Retail experience and a passion for motivating others are essential.
The predicted salary is between 27600 - 27600 £ per year.
We're looking for a Team Leader to join our Ryton Food Store (16 hours per week). This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You'll Be Doing
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.
About You
- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)
- Commercial awareness and confidence working towards targets
- A natural motivator who can get the best out of people
- Organised, resilient and comfortable taking ownership
Your Career with Us
We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.
Pay & Benefits
- £13.35 per hour
- 30 days holiday (incl. bank holidays), rising with service
- Pension with 3.3% employer contribution
- Life assurance (2x salary)
- 10% colleague discount + double discount every pay weekend
- 15% discount at Fabb Furniture
- Access to My Staff Shop and wide retail discounts
- Wagestream - flexible access to your pay
- 24/7 GP access, counselling & support services
- Grocery Aid & Co-op Credit Union support
- Wellbeing app & mental health support
- Eye care support
- Enhanced maternity pay
- Enhanced redundancy pay
- Bereavement and terminal illness support
- Refer a Friend scheme
- Long Service Awards
Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.
Team Leader in Newcastle upon Tyne employer: Job Search Place Limited
At Heart of England Co-operative Society, we pride ourselves on being more than just a workplace; we are a community-focused employer that values the growth and development of our team members. As a Team Leader in our Ryton Food Store, you will enjoy a supportive work culture with structured training and clear pathways to advance into Store Management, alongside competitive pay and generous benefits including discounts, health support, and a strong emphasis on employee wellbeing. Join us to make a meaningful impact in your local community while building a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Heart of England Co-operative Society. Understanding their values and community focus will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past experiences where you've led a team or made a significant impact. Be ready to share these during your interview to demonstrate your capability as a Team Leader.
✨Tip Number 3
Show off your customer service skills! As a Team Leader, you'll need to drive excellent customer service. Prepare to discuss how you've handled challenging situations with customers and how you can bring that experience to the store.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Team Leader in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous leadership or supervisory experience. We want to see how you've motivated teams and driven performance in the past!
Be Specific About Your Experience:Use concrete examples from your retail or customer service background to demonstrate your commercial awareness and ability to meet targets. This helps us understand how you can contribute to our store's success.
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Mention how your skills align with the responsibilities listed in the job description, like managing performance and driving excellent customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader. Familiarise yourself with the key areas you'll be managing, like team performance and customer service. This will help you demonstrate your knowledge and show that you're ready to take ownership.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or taken charge in a challenging situation. Highlight how you motivated others and drove performance. This will illustrate your capability to step up and lead effectively.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would manage key commercial areas such as stock control and waste management. Think about how you can contribute to the store's success by working towards targets and maintaining high standards. This shows you're not just a leader but also a strategic thinker.
✨Engage with the Interviewers
During the interview, don't hesitate to ask questions about the team dynamics and the store's community involvement. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it makes the conversation more engaging!
