At a Glance
- Tasks: Lead a dynamic team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, 28-33 days leave, discounts, and great training opportunities.
- Other info: Flexible shifts to support work-life balance and career growth.
- Why this job: Be part of a growing team and make a real impact in a fast-paced environment.
- Qualifications: Experience in retail supervision and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities:
- Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications:
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
Benefits:
- Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We'll also help you be the best you can be, with excellent training and ongoing development.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor - Lead Team, Great Training & Growth in Newbury employer: Job Search Place Limited
Screwfix is an exceptional employer that prioritises its people, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With comprehensive training programmes, competitive salaries, and generous leave policies, employees are empowered to grow their careers while enjoying a supportive environment. Located in a dynamic retail setting, Screwfix provides unique opportunities for personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - Lead Team, Great Training & Growth in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their products, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and interacting with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your leadership style! As a Retail Supervisor, you'll need to lead by example. Think about how you motivate and support your team. Be prepared to discuss your approach to managing a small team in a fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Screwfix family. Plus, it’s super easy to do!
We think you need these skills to ace Retail Supervisor - Lead Team, Great Training & Growth in Newbury
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor position. Highlight your experience in leading teams and providing top-notch customer service, as these are key to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Screwfix prides itself on amazing customer service. Think of instances where you've gone above and beyond for a customer. Be ready to discuss how you can translate that passion into sales and create a positive shopping experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
