At a Glance
- Tasks: Acquire new clients and ensure a smooth onboarding journey while maintaining compliance.
- Company: Join a reputable firm known for excellence and integrity in the legal sector.
- Benefits: Enjoy 25 days holiday, ongoing training, and a strong work-life balance.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real impact by building client relationships and driving revenue growth.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Property Department
The Residential and Commercial Property and Probate department is based at our offices in Whitechapel & Clapham Junction. We currently have 12 members of staff in the department and are looking to expand to build upon the current success of the department. We have a strong commitment to training our staff. We deliver regular internal training courses for staff of all levels of experience and invite staff to attend external training courses of their choice.
The Opportunity
TV Edwards LLP seeks to appoint a full‑time New Business Executive to join the Whitechapel team. This is a key role within the department, blending sales, client care, and compliance expertise. Your focus is to acquire new clients and grow the firm’s revenue, while also facilitating a smooth client onboarding journey and ensuring compliance with anti‑money laundering (AML) requirements. You will act as the first point of contact for prospective clients and introducers, playing a crucial part in converting initial enquiries into instructions and supporting the team to deliver a seamless client journey from initial enquiry through to file opening. Your role will be important in helping to build and maintain strong relationships with clients to foster loyalty and identify cross‑selling opportunities.
Key Responsibilities
- Responding to new client and introducer enquiries (by phone, email, and online), qualifying prospects and assessing their needs.
- Tracking and following up leads to maximise conversion opportunities, using the practice management system (CMS).
- Providing prospective clients with clear, tailored information about our services, including tailored proposals and fee estimates.
- Selling the benefits of our property services and upselling our services on the telephone.
- Managing the onboarding process, including gathering initial information and documents from clients.
- Undertaking AML checks, ID verification, and source of funds/source of wealth assessments.
- Working closely with fee earners to ensure smooth handover once matters are opened.
- Maintaining accurate records of conversion data, leads, and marketing sources.
- Contributing to business development activities, supporting marketing initiatives, and identifying cross‑selling opportunities.
- Achieving agreed targets for new client acquisition and revenue generation.
Person Specification
- Proven experience in sales, and/or client relationship management, ideally within the legal or professional services sector (minimum 2 years).
- Demonstrated success in meeting or exceeding targets.
- Strong communication and organisational skills with a keen eye for detail.
- Strong interpersonal skills and the ability to build rapport with clients and colleagues.
- Comfortable working with compliance processes including AML and onboarding requirements.
- A natural relationship‑builder who enjoys turning enquiries into opportunities.
- Commercially minded and target‑driven.
- Committed to providing excellent client service.
- Legal secretarial, administration or any other type of office based experience is essential.
- Experience of working with a practice management system would be preferred.
- Experience in law firm compliance requirements and on‑boarding is desirable.
- An enthusiastic team player.
Key Skills
- Excellent client care and a professional approach
- Excellent interpersonal skills
- Highly organised, self‑motivated and able to manage competing priorities
- Analytical thinking
- Time management
- Excellent communicator (both written and verbal)
- Proficient with IT / CMS systems
Benefits
- Be part of a firm recognised for excellence and integrity
- Thrive in a nurturing, inclusive workplace
- Receive ongoing training and supervision
- Enjoy family‑friendly policies and a strong emphasis on work‑life balance
- Get involved in high‑quality, high‑profile legal work
- 25 days holiday, increasing to 28 days after 3 years’ service and 30 days after 5 years
- Birthday day off
- Bonus Scheme
- Cycle to work scheme
- Health Cashback Plan
- Length of service awards
New Business Executive employer: Job Search Place Limited
TV Edwards LLP is an exceptional employer, offering a nurturing and inclusive workplace in the heart of Whitechapel. With a strong commitment to staff training and development, employees benefit from regular internal courses and opportunities for external training, ensuring continuous professional growth. The firm promotes a healthy work-life balance with generous holiday allowances, family-friendly policies, and a supportive culture that values excellence and integrity in legal services.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Executive
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Job Search Place Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Job Search Place Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Job Search Place Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace New Business Executive
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the New Business Executive role at Job Search Place Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Job Search Place Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Job Search Place Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Job Search Place Limited.
