At a Glance
- Tasks: Lead community projects and events to create positive change in Sandwell.
- Company: Join Sandwell Metropolitan Borough Council, dedicated to vibrant neighbourhoods.
- Benefits: Enjoy competitive salary, health perks, and career development opportunities.
- Other info: Dynamic role with hands-on community engagement and problem-solving.
- Why this job: Make a real difference in people's lives and strengthen local communities.
- Qualifications: Level 4 education and 3 years' experience in a complex environment required.
The predicted salary is between 31537 - 36363 £ per year.
Are you passionate about making a difference to people's lives and communities in Sandwell? Do you want to be part of a team leading the way to create strong, resilient and vibrant neighbourhoods? Do you thrive on leading and shaping impactful projects and bringing people together to create lasting positive change? If so, we want you to join us.
About the role
At Sandwell Council we are excited to deliver our new Neighbourhood Working Model where we will focus on the issues and challenges faced within the Borough at a local neighbourhood level. Our new Neighbourhoods Services team is at the heart of this change and will drive forward this new way of working.
We are looking for people who are enthusiastic and committed to making a real difference to the lives of our residents and strive to deliver outstanding customer service. You will be the eyes and ears of the community, working closely with a range of community groups and partner agencies across Sandwell to coordinate activity and make a real difference to the area. You will be leading on exciting and informative local events, consultations and the promotion of community led activities across Sandwell. You will support residents, elected members, local organisations and businesses to identify local priorities and agree actions that will address the issues that affect people's quality of life, environment and health and wellbeing.
Responsibilities
- Provide a visible, hands on presence and act as a vital point of contact for local businesses, local residents and the wider community to support their involvement in community ownership and promote local priorities.
- Work closely with the Ward Coordinator to support ward based action plans and engagement.
- Be prepared to work outside in all weathers. This role may involve some evening and weekend work to meet community needs.
- Play a crucial part in problem solving for residents, being an instrumental part of positive change within communities, shaping projects and improving the lives and local area for people in Sandwell.
About you
- Be educated to Level 4 or equivalent in a relevant subject.
- Have a minimum of 3 years' experience of working within a complex environment.
- Have experience of collaborative working and partnership models.
- Have experience of project work, ensuring its completion.
- Be customer focused, working effectively with others to deliver a responsive, efficient, agile, high quality service to residents.
- Build meaningful and trusting relationships with councillors, residents, community and voluntary organisations and businesses in Sandwell.
- Be able to work with everyone in our communities, and be committed to delivering equitable outcomes for all.
- Be an effective problem solver and be accountable for delivering agreed actions.
- Be ambitious for Sandwell's residents, always aiming to deliver the best possible service and drive long lasting change to improve people's lives.
- Be passionate about making a positive impact for the communities of Sandwell.
We offer you
- Access to our award winning employee benefits scheme.
- A strong focus on health and wellbeing.
- A variety of learning and development opportunities to help you grow in your career.
Hours: 37 hours per week.
Contact: Santokh Singh, Neighbourhood Services Manager; Neil Bould, Neighbourhood Operations Manager.
Details
- Company: Sandwell Metropolitan Borough Council.
- Salary: Band E, SCP 18-25 (£31,537 - £36,363 per annum).
- Location: Sandwell, West Midlands.
- Expires: 02/06/2026.
Neighbourhood Officer (Full Time) employer: Job Search Place Limited
At Sandwell Council, we are dedicated to fostering a vibrant and supportive work environment where employees can thrive while making a meaningful impact in the community. Our commitment to employee wellbeing is reflected in our award-winning benefits scheme and diverse learning opportunities, ensuring that you can grow your career while contributing to the positive transformation of neighbourhoods in Sandwell. Join us in creating resilient communities and enjoy the satisfaction of knowing your work directly enhances the lives of local residents.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Officer (Full Time)
✨Tip Number 1
Get to know the community! Attend local events and engage with residents to understand their needs. This will not only help you build relationships but also give you insights that can set you apart in interviews.
✨Tip Number 2
Network like a pro! Connect with local organisations and community leaders on social media or at events. They might have insider info on job openings or even recommend you directly to hiring managers.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share your enthusiasm for making a difference in Sandwell. Your genuine interest can make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Neighbourhood Officer (Full Time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for making a difference shine through. We want to see how much you care about community work and improving lives in Sandwell!
Tailor Your Experience:Make sure to highlight your relevant experience in community engagement and project work. We’re looking for examples that demonstrate your ability to collaborate and solve problems effectively.
Be Personable:Use a friendly tone in your application. We value building meaningful relationships, so showing your personality can help us see how you'd fit into our team and connect with the community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Community
Before the interview, take some time to research Sandwell and its communities. Understand the local issues, challenges, and initiatives that are currently in place. This will not only show your passion for the role but also help you answer questions more effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in collaborative working and project management. Prepare specific examples of how you've successfully led projects or worked with community groups. This will demonstrate your ability to make a real difference in the neighbourhood.
✨Emphasise Customer Focus
Since the role is heavily customer-focused, think about how you can illustrate your commitment to outstanding service. Share stories where you’ve gone above and beyond for residents or stakeholders, highlighting your problem-solving skills and ability to build relationships.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving abilities and how you would handle community challenges. Practice responding to scenarios that might arise in the role, such as coordinating a local event or addressing a resident's concern, to show you're ready for the hands-on nature of the job.
