At a Glance
- Tasks: Manage day-to-day costing, invoice control, and assist with customer complaints.
- Company: Join Scania at Eurocentral, a leader in the automotive industry.
- Benefits: Enjoy 28 days holiday, competitive pension, and discounts on major retailers.
- Other info: Working hours are Monday to Friday, with one Saturday shift every four weeks.
- Why this job: Be part of a key team role with opportunities for career progression.
- Qualifications: Experience in administration and knowledge of costing procedures required.
The predicted salary is between 27205 - 27205 £ per year.
Scania has an opportunity for a motivated individual to join our team at Eurocentral. As Service Administrator, you will be a key team member, responsible for the day to day costing for the branch. You will work closely with all branch staff, credit control, and internal departments.
Working hours: Monday to Friday 08:00 - 16:30 and 1 in 4 Saturday's 08:00 - 12:00
Salary: £27,205 plus an excellent benefits package, including:
- In-house training provided to support career progression
- 28 days holiday which increases with service + public holidays
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual 'Company Success Payment'
Key Responsibilities:
- Answer the phone in a friendly and open manner using the company standard greeting.
- Invoice and control branch work in progress.
- Check the system to ensure campaigns are completed and costed correctly.
- Work within credit control policy and procedures.
- Carry out the costing on warranty, retail, repair and maintenance to company standards.
- Supply fully priced estimates of repairs required and ensure work is authorised where required.
- Audit job cards, associated service documentation and customer defect procedures for accuracy and adherence to internal and external procedures.
- Resolve and assist in invoice queries as and when necessary.
- Assist with other administration duties as required.
- Ensure all customer complaints are escalated to the manager ensuring the quickest resolution possible.
Service Administrator in Motherwell employer: Job Search Place Limited
Scania offers in-house training for career growth and a competitive benefits package. Located at Eurocentral, the team focuses on delivering high-quality service in the automotive sector. Employees enjoy a supportive environment with opportunities for professional development.
