At a Glance
- Tasks: Support families with funeral arrangements and maintain a welcoming environment at funeral homes.
- Company: Join Co-op, a community-focused organisation making a real difference.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and career development opportunities.
- Other info: Diverse and inclusive workplace with support for all applicants.
- Why this job: Make a meaningful impact in people's lives while building strong community relationships.
- Qualifications: Full UK driving licence, good communication skills, and empathy.
The predicted salary is between 15.22 - 15.22 £ per hour.
£29,679 (£15.22 per hour) including London Allowance, plus benefits. Full time 37.5 hours per week, Monday to Friday 9am-5pm. Mobile role covering approximately 21 funeral homes in East London & Essex.
Please note that all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ depending on the role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.
What you’ll do:
- Travel to meet clients, build and maintain positive relationships with the community.
- Support clients both in person and over the phone, arranging family visits and answering client questions.
- Ensure the funeral home - both inside and out - is always clean, safe, and welcoming, maintaining a professional and comforting environment for clients, and reporting and recording any maintenance issue.
- Work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing.
- Ensure all regulated work, such as selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team.
- Support with manual handling of coffins and assist in the care and preparation of the deceased (preparing for viewing - hair, make up, etc., moving the deceased and other general responsibilities).
- Update client management applications, entering accurate and timely information to ensure records are always kept up to date.
What you’ll bring:
- A full UK driving licence and access to a vehicle.
- The ability to work confidently on your own - whether travelling to client meetings or independently managing a branch when needed.
- Good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally.
- The ability to confidently work with numbers, doing basic calculations such as cash handling, working out discounts, simple data entry and invoicing.
- A keen eye for detail and accuracy, ensuring regulatory policies and processes are always adhered to.
- Good IT skills, with the ability to use a range of technology devices and systems (e.g., computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systems.
- A passion for delivering great service and building relationships.
- High levels of empathy, discretion and care.
- The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment will be provided to ensure safe working practices).
Why Co‑op?
- 30% off Co‑op branded products and 10% off other brands in our food stores all year round, as well as discounts on other Co‑op products and services.
- 23 days holidays (pro rata, rising with service).
- A pension with up to 10% employer contributions.
- Access to our Employee Assistance Programme, which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities, including apprenticeships.
- Friendly, supportive team and the knowledge that you make a huge difference to your community.
- Access to Stream - a money management app that gives you access to a percentage of your pay as you earn it.
A place you’ll belong:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Mobile Funeral Arranger employer: Job Search Place Limited
Co-op is an exceptional employer, offering a supportive and inclusive work environment for Mobile Funeral Arrangers in East London & Essex. With competitive pay, generous benefits including discounts, a robust pension scheme, and extensive career development opportunities, employees are empowered to grow while making a meaningful impact in their communities. The company fosters a culture of empathy and respect, ensuring that all team members feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Funeral Arranger
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Job Search Place Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Job Search Place Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Job Search Place Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Job Search Place Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Mobile Funeral Arranger
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Job Search Place Limited:Before hitting send, make sure to tailor your application specifically to Job Search Place Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Job Search Place Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
