At a Glance
- Tasks: Provide top-notch security and customer service in a court environment.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Earn a competitive salary, attendance bonuses, and help with fuel expenses.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Enjoy a Monday to Friday schedule with no night or weekend shifts.
- Qualifications: Must have SIA licence, strong people skills, and the right to work in the UK.
The predicted salary is between 24000 - 28000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
Location: LN5 7QA
Days of Working: Monday - Friday
You will work Monday to Friday, minimum 40 hours per week. There is no weekend or night work. Overtime may be offered on Saturdays, Sundays, and Bank holidays, paid at 1.5x for Saturdays, 2x for Sundays, and 1.5x for weekday overtime outside of normal court operating times. The role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to reach all locations within your patch as you will cover varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and processed three times per month.
Benefits
- Minimum 40 hours contracted per week
- Attendance allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Respond to panic alarm buttons in judges' rooms, courts and offices.
- Respond to any security issues within the complex and record and report details of those incidents.
Ideal Candidate
- Must have right to work in the UK.
- Will obtain an enhanced DBS and BS7858 security clearance.
- SIA licence and relevant security related experience.
- May require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Equal Opportunities
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer employer: Job Search Place Limited
OCS UK & Ireland is an exceptional employer, offering a supportive work culture that prioritises Trust, Respect, Unity, and Empowerment. With a minimum of 40 hours contracted per week and no weekend or night shifts, employees enjoy a balanced work-life schedule, alongside competitive benefits such as attendance allowances and travel reimbursements. The company fosters employee growth through diverse opportunities within the facilities management sector, making it an ideal place for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS UK & Ireland. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security. We want you to showcase your skills and experience confidently, so role-play with a mate if you can!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and ready to represent OCS's TRUE values right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Court & Tribunal Security Officer role. Highlight any relevant experience, especially in security and customer service, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to work with us at OCS UK & Ireland and how your skills align with our TRUE values. Keep it concise but impactful!
Showcase Your Skills:Don’t forget to showcase your strong people skills and effective communication abilities. We want to see how you can provide exceptional customer service and handle security issues with diligence.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Make sure you understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, using CCTV, and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves a lot of interaction with court users, be prepared to demonstrate your strong people skills. Think of examples from your past experiences where you've successfully handled difficult situations or provided excellent customer service. This will highlight your ability to connect with others and maintain a calm demeanour under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to security incidents or customer service challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you think on your feet.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though the role is mobile, showing that you take the interview seriously by dressing appropriately can set a positive tone. It reflects your respect for the company and the position you're applying for.
