At a Glance
- Tasks: Be the friendly face of our corporate reception, welcoming visitors and managing deliveries.
- Company: Join a vibrant team in a modern corporate environment in Milton Keynes.
- Benefits: Enjoy a competitive salary, pension scheme, and access to wellbeing resources.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Make a real impact by creating a welcoming community vibe for tenants and visitors.
- Qualifications: Experience in front of house roles with excellent customer service skills.
The predicted salary is between 15748 - 15748 £ per year.
We are looking for a professional, proactive, and customer focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station. You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role. This is a part time job share opportunity supporting a busy corporate reception environment alongside on site security and facilities teams.
Hours and Salary
- Role 1: Monday & Tuesday 8:00am-5:00pm, Wednesday 8:00am-12:35pm
- Role 2: Wednesday 12:25pm-5:00pm, Thursday & Friday 8:00am-5:00pm (10-minute handover every Wednesday)
Key Responsibilities
- Ensuring the reception area looks presentable and welcoming
- Meeting, greeting and registering all visitors to the building - following the appropriate sign in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- Producing weekly update reports
- General management of the building
- Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Produce a weekly update report for key stakeholders
Tenant experience
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
- Introduce a monthly e-newsletter promoting initiatives and concierge services - helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self-motivated and thrive in an environment where you are required to multitask
- Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft Office user, with a knowledge of how to use social media apps and Canva
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Receptionist in Milton Keynes employer: Job Search Place Limited
Join our dynamic Front of House team in Milton Keynes, where we prioritise a supportive work culture and employee growth. As a Corporate Receptionist, you'll enjoy a part-time role that not only offers competitive compensation but also access to a range of benefits including a contributory pension scheme, 24/7 virtual GP services, and wellbeing resources. Our location fosters a community vibe, making it an excellent place for those looking to make meaningful connections while delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Milton Keynes
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Job Search Place Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Job Search Place Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist in Milton Keynes
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Job Search Place Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Job Search Place Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Job Search Place Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Job Search Place Limited will surely appreciate.
