At a Glance
- Tasks: Be the friendly face of our building, welcoming visitors and managing reception duties.
- Company: Join a vibrant corporate environment in Milton Keynes with a focus on community.
- Benefits: Enjoy a competitive salary, pension scheme, and access to wellbeing resources.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing tenant experiences and creating a welcoming atmosphere.
- Qualifications: Experience in front of house roles and excellent customer service skills required.
The predicted salary is between 15748 - 15748 £ per year.
We are looking for a professional, proactive, and customer focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station. You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role. This is a part time job share opportunity supporting a busy corporate reception environment alongside on site security and facilities teams.
Hours and Salary
- Role 1: Monday & Tuesday 8:00am-5:00pm, Wednesday 8:00am-12:35pm
- Role 2: Wednesday 12:25pm-5:00pm, Thursday & Friday 8:00am-5:00pm (10-minute handover every Wednesday)
- £15,748
Key Responsibilities
- Ensuring the reception area looks presentable and welcoming
- Meeting, greeting and registering all visitors to the building - following the appropriate sign in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- Producing weekly update reports
- General management of the building
- You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
- Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Produce a weekly update report for key stakeholders
Tenant experience
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
- Introduce a monthly e-newsletter promoting initiatives and concierge services- helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self motivated and thrive in an environment where you are required to multitask
- Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft office user, with a knowledge of how to use social media apps and Canva
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
Part-Time Front Desk & Tenant Experience Lead in Milton Keynes employer: Job Search Place Limited
Join our dynamic Front of House team in Milton Keynes, where we prioritise a supportive work culture and exceptional tenant experiences. As a part-time Corporate Receptionist, you'll enjoy flexible hours, competitive compensation, and access to a range of wellbeing resources, including a virtual GP and professional development opportunities through our LAH training academy. We foster a community vibe that not only enhances your professional growth but also ensures a rewarding and meaningful workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Tenant Experience Lead in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the vibe and values of the workplace. This will help you tailor your responses and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your greeting skills! As a front desk lead, first impressions are everything. Role-play with a friend or family member to nail that warm, welcoming introduction that makes visitors feel right at home.
✨Tip Number 3
Show off your multitasking prowess! During interviews, share examples of how you've juggled multiple tasks in previous roles. Highlighting your ability to manage reception duties while keeping a friendly atmosphere will set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Part-Time Front Desk & Tenant Experience Lead in Milton Keynes
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to creating that community vibe we’re after.
Tailor Your Experience:Make sure to highlight your relevant experience in front of house roles. We love seeing how your past experiences align with what we’re looking for, so be specific about your customer service skills and any similar responsibilities you've handled.
Keep It Professional Yet Friendly:While we want to see your friendly side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do at the reception!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Part-Time Front Desk & Tenant Experience Lead. Familiarise yourself with the key tasks like managing deliveries and creating a community vibe. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this position is all about delivering impeccable customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can relate these stories to the specific needs of the corporate reception environment.
✨Dress to Impress
As the face of the building, first impressions matter! Dress professionally and ensure you look well-presented. This not only shows respect for the interviewers but also reflects the standard of service they expect in the role.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and any initiatives they have for enhancing tenant experience. This shows your genuine interest in contributing to their community vibe.
