At a Glance
- Tasks: Welcome patients, manage appointments, and handle inquiries with empathy and professionalism.
- Company: Join a friendly medical practice in Stony Stratford, part of the Nexus PCN.
- Benefits: Flexible hours, full training provided, and a supportive team environment.
- Other info: Opportunity for overtime and career growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Excellent communication skills and a confident, friendly attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Join Our Team as a Medical Receptionist in Stony Stratford, Milton Keynes. Are you a friendly, outgoing individual with excellent communication skills and confidence using IT systems? Do you thrive on administrative tasks and stay calm under the pressure of managing multiple phone calls every day? If so, we would love to hear from you.
Main duties of the job
We are seeking a Medical Receptionist, also known as Patient Navigator, to join our team. Working hours required Tuesday 7.30am - 1.00pm and Friday 1.00pm to 6.30pm, with the opportunity for overtime to cover holiday & sickness. In this essential role, you'll ensure the smooth running of the reception area, providing patients with a positive experience while supporting our team to deliver outstanding care. We understand how important your role is and will value your contributions every step of the way.
What We're Looking For
- A confident communicator with a friendly, patient, and professional attitude.
- Someone who can handle a fast‑paced, demanding environment with ease.
- Prior experience in healthcare or administrative roles is desirable, but not essential. Full training will be provided.
This role does not qualify for Skilled Worker visa sponsorship. Applicants must have an existing right to work in the UK at the time of application and throughout their employment.
About us
The Stonedean Practice was founded in 1988. We are a small friendly practice covering Stony Stratford, Old Stratford, Deanshanger and surrounding areas. We are also part of the Nexus PCN.
Job responsibilities
- Welcoming patients and visitors, managing check‑ins, and providing appointment information.
- Answering phone calls and handling patient inquiries with empathy and professionalism.
- Scheduling and managing appointments using our system.
- Processing prescription requests from patients and pharmacies.
- Handling patient queries in person, over the phone, and via email.
- Managing incoming and outgoing correspondence, including emails and letters, with accuracy.
- Keeping the reception area tidy and ensuring smooth handovers for colleagues.
- Completing administrative tasks such as patient registrations and updates.
Person Specification
- Excellent communication and interpersonal skills.
- Strong organizational and time‑management abilities.
- Attention to detail and a high level of accuracy in handling patient information.
- Confidence in using IT systems and basic office software.
- Disclosure and Barring Service Check.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
- Prior experience with SystmOne.
- Prior experience in a healthcare or administrative role is desirable but not essential.
GP Receptionist in Milton Keynes employer: Job Search Place Limited
At Stonedean Practice, we pride ourselves on fostering a supportive and friendly work environment where every team member is valued. Located in the heart of Stony Stratford, Milton Keynes, we offer flexible working hours, comprehensive training, and opportunities for professional growth within the healthcare sector. Join us to make a meaningful impact on patient care while enjoying a collaborative atmosphere that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist in Milton Keynes
✨Connect with Local Healthcare Communities
Dive into local healthcare communities and networks. Join meetups or workshops relevant to human medicine in your area, where you can chat with professionals and fellow students. Getting to know people in these spaces often leads to part-time opportunities that aren’t advertised!
✨Check with Your University’s Career Services
Use your university’s career services to uncover part-time roles specifically in human medicine. They usually have connections with clinics, hospitals, or research labs looking for students, which can be a foot in the door while you’re still studying.
✨Volunteer for Experience
Consider volunteering in clinics or community health initiatives. This not only builds your CV but also expands your network in the human medicine field. Plus, many of these places might offer part-time positions to dedicated volunteers later!
✨Keep an Eye on Job Boards and Our Website
Frequently check job boards tailored to healthcare roles, but also don’t forget to visit our website for part-time opportunities at Job Search Place Limited. Regularly applying through us can give you a leg up in the application process because we love seeing familiar names!
We think you need these skills to ace GP Receptionist in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Healthcare:When applying for a part-time role in human medicine, it’s important to express why you’re passionate about the healthcare field. Convey your interest through your CV and cover letter — highlight any relevant volunteer work, clinical experiences, or coursework that showcases your commitment to improving patient care.
Include Relevant Certifications:If you have any certifications related to healthcare, like Basic Life Support (BLS) or First Aid, make sure to include these in your CV. They not only boost your credibility but also demonstrate that you’re prepared for the demands of the job, which is super important in human medicine.
Be Clear About Your Availability:Since this is a part-time role, employers will want to know when you can work. In your cover letter, specify your availability and any flexibility you might have. Showing that you’re accommodating with your hours can make a big difference!
Tailor Your Application for Job Search Place Limited:Lastly, tailor your CV and cover letter specifically for Job Search Place Limited. Research their mission, values, and recent achievements in human medicine. This personal touch shows you’ve done your homework and genuinely want to be part of their team, which resonates well in the healthcare field.
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Medical Knowledge
Since we're diving into human medicine, it's essential to have your medical theories and practices fresh in your mind. Be prepared to discuss relevant case studies or experiences, and don’t shy away from some light medical jargon that shows you’re grounded in the field.
✨Emphasise Your People Skills
Part-time roles in medicine often mean interacting with patients and staff. We need to showcase our ability to communicate clearly and compassionately. Think of examples that highlight your interpersonal skills—maybe a time you helped a patient or resolved a conflict within a team.
✨Get Ready for Scenario-Based Questions
In human medicine, they might throw some hypothetical scenarios your way during the interview. Prepare to think on your feet! Consider common patient situations or ethical dilemmas that could arise. Practising how you'd handle these could set you apart.
✨Discuss Your Availability and Flexibility
For a part-time position, it's key to talk about your availability. Let’s be honest about when you can work and how you can flexibly fit your shifts around any studies or other commitments. This shows you're reliable and genuinely interested in fitting into the team at Job Search Place Limited.
