At a Glance
- Tasks: Guide military personnel in achieving their educational goals and proctor official exams.
- Company: ProfessionLX, a company dedicated to empowering employees and exceeding customer expectations.
- Benefits: Competitive salary, paid time off, Federal holidays, and professional development opportunities.
- Other info: Join a collaborative team focused on personal and professional growth.
- Why this job: Make a real difference in the lives of service members and their families while growing your career.
- Qualifications: Bachelor's degree and experience in academic advising or USAF education programs.
The predicted salary is between 30000 - 40000 £ per year.
Engage. Empower. Excel. Those aren't just words at ProfessionLX; it is a promise. A promise to our employees that we will engage and empower you by involving you in our company's success. Bring your talents, your ideas, and your experience to exceed our customers' expectations. A promise to our customers that we will excel in our services and surpass expectations. Bring your vision, your problems, your needs and let us make your company stronger, together.
ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Academic Advisor & Test Examiner candidates to support RAF Mildenhall. This position supports the U.S. Air Force Education & Training Section by providing academic advising to military personnel, civilians, and dependents, and by proctoring official exams (Pearson VUE, FAA, DLPT, DLAB, and others) in a secure, compliant environment. The role requires strong knowledge of U.S. military education programs (e.g., CCAF, AFCOOL, SkillBridge), excellent customer service skills, and the ability to work independently while following standardized procedures. Experience with USAF education systems and previous work in a base education center are highly desirable.
WHAT YOU WILL DO
- Supporting Educational Success: You'll work one on one with active duty service members, civilian employees, and eligible dependents to guide them through their educational goals - from basic skills to graduate level programs.
- Navigating Financial Aid and Military Benefits: You'll assist with understanding and completing applications for Tuition Assistance, VA benefits, scholarships, and grants. You'll be the go to resource for helping students leverage programs like the SkillBridge initiative, ensuring they're aware of career aligned opportunities.
- Administering Exams Securely and Professionally: You'll serve as the primary test proctor for a wide range of examinations including Pearson VUE, FAA, and Air Force specific tests (DLPT, DLAB, CDCs, etc.). You'll ensure all exams are administered under strict compliance standards, maintain test logs, and respond immediately to any issues that could compromise test integrity.
- Maintaining Accurate Records and Reports: You'll be responsible for logging student interactions, scheduling, and documenting test activity in systems like AFAEMS. You'll also prepare and submit weekly reports, help track exam results, and support internal audits with accurate record keeping.
- Serving as a Key Part of the Education Center Team: While much of your work is independent, you'll coordinate with the Education & Training Section (ETS) Chief, support CCAF graduation events, and serve as a knowledgeable presence in the center. You'll also monitor and manage the physical testing environment, ensure proper use of secure materials, and maintain compliance with operational security standards. You'll advise on college options, credentialing programs like AFCOOL, and officer accession pathways, helping learners align their studies with personal and professional development.
WHAT YOU WILL BRING
- Solid understanding of USAF voluntary education programs, including CCAF, AFCOOL, PME, and officer accession paths
- Excellent verbal communication and customer service skills, with the ability to support a diverse military community
- Strong organizational skills and attention to detail for maintaining test logs, advising records, and compliance reports
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher)
- Comfort working in secure testing environments, following strict procedures, and completing recurring proctor certifications (e.g., Pearson VUE, FAA)
- Ability to work independently, maintain confidentiality, and adapt to changing schedules or priorities
- A commitment to supporting personal and professional growth for service members and their families
YOUR EDUCATION AND CERTIFICATIONS
A Bachelor's degree from an accredited college or university. At least 15 semester hours in education, social sciences, or related field - or 1+ year of relevant academic advising experience.
We offer great opportunities for personal and professional development in an international company, with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package, paid time off, Federal holidays, and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.
Education Services Test Administrator in Mildenhall employer: Job Search Place Limited
At ProfessionLX, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee engagement and empowerment. Located at RAF Mildenhall, our team enjoys competitive salaries, generous paid time off, and numerous professional development opportunities, all while making a meaningful impact on the educational success of military personnel and their families. Join us to be part of a dedicated team that values collaboration and strives for excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Education Services Test Administrator in Mildenhall
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ProfessionLX on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for education roles. We should also think about how our experiences align with their mission to engage and empower. Practice makes perfect!
✨Tip Number 3
Showcase our passion for education and military support during the interview. Share specific examples of how we've helped others achieve their goals, as this aligns perfectly with what they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at ProfessionLX.
We think you need these skills to ace Education Services Test Administrator in Mildenhall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Education Services Test Administrator role. Highlight your experience with U.S. military education programs and any relevant customer service skills. We want to see how you can engage and empower our customers!
Showcase Your Skills:Don’t forget to mention your organisational skills and attention to detail. These are crucial for maintaining test logs and compliance reports. We love seeing candidates who can demonstrate their ability to work independently while following strict procedures.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it quickly. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of U.S. military education programs like CCAF and AFCOOL. Being able to discuss these in detail will show that you're not just familiar with the role, but genuinely interested in helping service members achieve their educational goals.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about supporting a diverse military community, so demonstrating your ability to connect with people and solve problems will set you apart.
✨Get Familiar with Testing Procedures
Since you'll be administering exams, it's crucial to understand the compliance standards and procedures involved. Familiarise yourself with the types of tests you'll be proctoring, like Pearson VUE and FAA, and be ready to discuss how you would handle any issues that arise during testing.
✨Organise Your Thoughts
With a focus on maintaining accurate records and reports, practice articulating how you stay organised. Bring examples of how you've managed documentation or scheduling in previous roles, as this will highlight your attention to detail and ability to work independently.
