At a Glance
- Tasks: Welcome guests with a smile and ensure their experience is unforgettable.
- Company: Join the vibrant team at Ragdale Hall Spa, where hospitality shines.
- Benefits: Enjoy free meals, discounts, and exciting career growth opportunities.
- Other info: Flexible hours, employee wellbeing support, and recognition rewards await you.
- Why this job: Make a real impact on guest experiences in a fun, supportive environment.
- Qualifications: Customer service experience is a plus; training provided for all.
The predicted salary is between 20000 - 25000 £ per year.
Are you a friendly, professional individual with a passion for delivering exceptional guest service? Do you thrive in a dynamic, welcoming environment where you can make a real impact on guest experience? Join us at Ragdale Hall Spa as a Receptionist and play a key role in creating seamless and memorable experiences for our guests.
Responsibilities
- Greet guests with a warm and friendly welcome, making them feel valued from the moment they arrive.
- Use our computerised hotel system to efficiently process guest details, ensuring all information is accurate and up-to-date.
- Accurately enter billing charges, monitor payments, and ensure that daily takings are balanced.
- Handle guest queries with professionalism and empathy, ensuring requests are swiftly addressed to guarantee satisfaction.
- Produce accurate guest accounts upon check out, ensuring a smooth and hassle free departure.
- Adapt your communication style to suit a variety of guest needs, listening actively and resolving issues promptly to provide a personalised experience.
Qualifications & Skills
- Experience in a customer facing role is an advantage, but full training will be provided.
- GCSE grade C or above (or equivalent) in Maths and English are essential.
- Strong communication skills with the ability to adapt your approach to different situations and guests.
- A friendly, professional, and approachable manner, with a commitment to delivering excellent service.
- Good organisational skills and attention to detail, with the ability to manage multiple tasks efficiently.
- Ability to work well within a team and contribute to a positive, supportive environment.
Hours & Benefits
- 8 hours per week, including evenings and weekends.
- Opportunities to earn gratuities on top of your basic salary.
- Exciting career development opportunities - we are committed to helping you grow and progress within the company.
- Complimentary meals - enjoy a free breakfast, lunch, and tea during your working hours, plus regular special treats.
- Free on site parking.
- Staff accommodation may be available in Melton Mowbray.
- Free transport from Melton Mowbray and Asfordby.
- Exclusive access to fantastic facilities - take advantage of our gym, selected exercise classes, and luxurious Thermal Spa.
- Generous discounts across all retail areas and food & drink outlets.
- 50% off most beauty treatments - indulge in our beauty services at a reduced price.
- Discounted stays and day packages - exclusive offers for you, your friends, and family.
- Employee referral scheme - earn bonuses for recommending friends to join our team.
- Long service rewards - celebrate your milestones with loyalty bonuses and special events.
- Recognition and rewards - receive vouchers, high street gift cards, chocolates, fizz, and more to celebrate your hard work.
- Employee Wellbeing Program provides access to confidential support services, wellness apps, and over 1,000 discounts to help you thrive.
- A fun, friendly, and welcoming workplace - enjoy being part of a supportive team that values each individual.
Receptionist in Melton Mowbray employer: Job Search Place Limited
At Ragdale Hall Spa, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture where every team member is valued. As a Receptionist, you'll enjoy exciting career development opportunities, complimentary meals, and exclusive access to our luxurious facilities, all while contributing to memorable guest experiences in a dynamic environment. Join us and be part of a fun, friendly team that celebrates your hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Melton Mowbray
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist in Melton Mowbray
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
