At a Glance
- Tasks: Create unforgettable events and ensure amazing guest experiences in Manchester.
- Company: Join the vibrant team at Holiday Inn Manchester City Centre.
- Benefits: Enjoy discounts, free gym access, meals on duty, and career growth opportunities.
- Other info: Perfect for those passionate about events and delivering exceptional guest experiences.
- Why this job: Be part of a dynamic environment where your organisational skills shine.
- Qualifications: Experience in customer-facing roles with strong communication and organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Create memorable events and deliver outstanding guest experiences in the heart of Manchester. If you enjoy building relationships, converting enquiries and coordinating both Meetings & Events and Groups, you'll feel right at home at Holiday Inn Manchester City Centre. We're a busy 4-star hotel with 12 flexible event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. We're now looking for a Meeting & Events Executive to support the growth of our Meetings & Events business while also assisting with Groups enquiries and bookings.
What You'll Do
- Handle Meetings & Events and Groups enquiries from initial contact through to confirmation
- Manage event and group details accurately, ensuring smooth handovers to Operations
- Act as a key point of contact for clients throughout the planning process
Sales & Conversion
- Convert Meetings & Events and Groups enquiries into confirmed bookings
- Deliver confident and engaging show rounds of our event spaces
- Identify upsell opportunities to maximise revenue and enhance the guest experience
Event & Group Delivery
- Support the planning and coordination of conferences, meetings, weddings, social events and group stays
- Work closely with Operations and other departments to ensure seamless delivery
- Maintain high standards of communication, organisation and guest care
Administration & Accuracy
- Prepare contracts, function sheets and group documentation
- Ensure systems are updated accurately and in a timely manner
- Support the wider Meetings, Events & Groups team as required
What You'll Bring
- Experience in hotel Meetings & Events, Groups, Sales or a customer facing role
- Strong organisational skills with excellent attention to detail
- A confident communicator with a proactive, sales focused approach
- A passion for delivering exceptional guest experiences
What You Get
- Discounts across retail, restaurants & entertainment
- Free onsite gym + online fitness portal
- Global IHG Friends & Family hotel discounts
- Meals provided on duty
- Opportunities for development and career progression
- Recognition and upselling incentives
If you're organised, enthusiastic and ready to grow your career across Meetings, Events & Groups, we'd love to hear from you.
Meeting & Events Executive employer: Job Search Place Limited
At Holiday Inn Manchester City Centre, we pride ourselves on being an exceptional employer that values creativity and collaboration in the vibrant heart of Manchester. Our supportive work culture fosters personal and professional growth, offering employees opportunities for career progression alongside attractive benefits such as discounts across retail and dining, a free onsite gym, and recognition incentives. Join us to create memorable events while enjoying a dynamic environment that prioritises both guest satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Executive
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the Meetings & Events sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for creating memorable events shine through. Share your ideas and experiences to make a lasting impression.
✨Tip Number 3
Practice your pitch! Be ready to talk about how your skills align with the role of Meeting & Events Executive. Highlight your organisational skills and customer service experience to show you're the perfect fit.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Holiday Inn Manchester City Centre.
We think you need these skills to ace Meeting & Events Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating memorable events shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Holiday Inn Manchester City Centre.
Be Detail-Oriented:Since the role involves managing event details and documentation, make sure your application is free from errors. We appreciate strong organisational skills, so double-check everything before hitting send!
Highlight Relevant Experience:If you've got experience in hotel Meetings & Events or a customer-facing role, make it front and centre in your application. We love seeing how your background aligns with what we’re looking for in a Meeting & Events Executive.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Familiarise yourself with the hotel and its event spaces before the interview. Understand the unique features of each space and be ready to discuss how you would showcase them to potential clients.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about past experiences where you successfully managed multiple events or bookings, and be ready to share how you ensured everything ran smoothly.
✨Demonstrate Your Sales Savvy
Since converting enquiries into bookings is key, come prepared with strategies on how you would upsell services or enhance guest experiences. This shows your proactive approach and understanding of the role.
✨Engage with Confidence
Practice your communication skills and be ready to engage confidently during the interview. Whether it’s discussing your experience or answering questions, a positive and enthusiastic attitude will leave a lasting impression.
