At a Glance
- Tasks: Provide top-notch reception and admin support in a busy medical practice.
- Company: The Gill Medical Centre, a friendly and high-performing GP practice.
- Benefits: Full-time role with training provided and a supportive team environment.
- Other info: Opportunity for growth as we expand into new practices.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: GCSEs in English and Maths, plus experience in customer service.
The predicted salary is between 23970 - 26400 £ per year.
We are a very busy and friendly 12 doctor practice at The Gill Medical Centre in Walkden and we wish to recruit full time experienced medical receptionist/administrators. We are looking for enthusiastic, self‑motivated, well‑organised and hard‑working individuals to provide full reception and administration support for our practice. Excellent verbal and written skills are an essential requirement, as well as computer literacy, a professional telephone manner and a flexible approach to work. Knowledge of a GP clinical system, especially EMIS, is advantageous although training will be given.
Main duties of the job:
- To provide a professional and effective reception service to our practice population to ensure complete satisfaction with patients' practice experience.
About us:
The Gill Medical Centre is a well-regarded, high performing practice and we are expanding rapidly with the intention of forming 2 smaller practices where continuity is key. We are a very busy practice and we all work hard together as a team.
Job responsibilities:
- Attending to the reception desk
- Making appointments
- Answering the telephone
- Dealing with the daily post
- Dealing with practice tasks and contacting patients as required
- Receiving samples from patients
- Filing
- Receiving visitors into the surgery
- Photocopying medical records for third parties
- Scanning hospital and patient letters into patient notes
- Assist with and minimise potential issues that may lead to complaints
Person Specification / Qualifications:
- GCSE Grade A-C in English and Maths
- Previous experience of dealing with public/patients both face to face and over telephone
- Experience of telephone operation
- Experience of working in a medical reception
- Experience of using a computer
- Experience of using office equipment
- Accurate filing skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical receptionist/administrator employer: Job Search Place Limited
The Gill Medical Centre is an excellent employer, offering a supportive and collaborative work environment for medical receptionists and administrators. With a focus on employee growth and development, we provide comprehensive training and opportunities to advance within our expanding practice. Located in Walkden, our friendly team is dedicated to delivering exceptional patient care, making it a rewarding place to work for those passionate about healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical receptionist/administrator
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
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Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
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We think you need these skills to ace Medical receptionist/administrator
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Job Search Place Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Job Search Place Limited, and how you can make a difference!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Job Search Place Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Job Search Place Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Job Search Place Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
