At a Glance
- Tasks: Provide excellent patient care and manage administrative tasks in a busy medical environment.
- Company: Join a well-respected medical group with a commitment to patient dignity and respect.
- Benefits: Flexible hours, supportive team, and opportunities for professional development.
- Other info: Work in a friendly environment with a motivated team and strong career growth potential.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs in Maths and English, AMSPAR qualification preferred, and experience in a GP surgery is a plus.
The predicted salary is between 22000 - 26000 £ per year.
We are currently looking to recruit a part-time/full-time medical receptionist/administrator to join our team. This post will be based across 2 sites; Middle Chare Surgery based in Chester Le Street and Woodlands Surgery in Rickleton. Exact details on hours and days to be discussed.
The successful candidate will be patient focused, a good team player and flexible in their approach.
Main duties of the job:- Being adaptable, working well as a team and providing a positive experience are essential for the role of Admin/Receptionist.
- Your role will be to deal with all general enquiries, explain procedures and make new and follow-up appointments, action medication queries, repeat prescriptions, online repeat prescription requests in a prompt manner.
- You will be expected to communicate effectively with patients, medical professionals, hospitals and any other 3rd party providers.
- You will be responsible for using care navigation to signpost patients to the most appropriate service so they are seen in the quickest most efficient way.
About us: Middle Chare Medical Group has well established admin and nursing teams, a Good rating from CQC. We have approximately 9500 patients which use both sites. We are committed to our patients' individual needs and treat all patients with dignity, respect and compassion. We provide an ethos of openness and integrity whilst maintaining strict patient confidentiality. We maintain a motivated and fulfilled team by upholding continuing professional development, promoting a friendly working environment, developing strong working relationships and encouraging collaborative team-working.
Job responsibilities:- You will be responsible for administrative functions, including but not limited to:
- Reception duties providing a positive patient experience, information, advice and signposting.
- Telephone receive and make telephone calls and respond to voicemails as required.
- Handling clinical specimens ensuring correct details and appropriate handover.
- Appointments use GP systems to book, manage and cancel appointments.
- Patient record management record all patient contacts and ensure timely and accurate data entry.
- Ensure escalation of issues or urgent clinical cases to the appropriate person.
- Patient administration and filing support patients with paperwork, registration and record management.
- Results use of clinical systems to respond to patient result requests.
- Printing, scanning and photocopying ensuring information is uploaded to records.
- Workflow processing letters and ensuring continuity of care.
- Patient tasks and emails/E-consults.
- Prescriptions including repeat prescriptions.
- Handle sensitive and confidential information.
- Recognise and report issues relating to safeguarding vulnerable children and adults.
- Qualifications: Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) AMSPAR Receptionists Qualification.
- Experience: Experience of working within GP Surgery is preferable.
- Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Administrator/ Receptionist employer: Job Search Place Limited
Middle Chare Medical Group is an excellent employer, offering a supportive and collaborative work environment across our two sites in Chester Le Street and Rickleton. We prioritise employee growth through ongoing professional development and foster a culture of respect and compassion for both our patients and staff. Join us to be part of a motivated team dedicated to providing exceptional patient care while enjoying the benefits of a flexible working schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator/ Receptionist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Administrator/ Receptionist
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Job Search Place Limited, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Job Search Place Limited.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Job Search Place Limited.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Job Search Place Limited can really resonate with interviewers and show your commitment to the field.
