At a Glance
- Tasks: Support hotel partnerships and manage accounts while resolving issues and conducting market research.
- Company: Global travel service provider with a mission to deliver the perfect trip for every traveller.
- Benefits: Career growth opportunities, flexible work arrangements, and fun company events.
- Other info: Internal transfers encouraged for a diverse career path.
- Why this job: Join a dynamic team and make a global impact in the travel industry.
- Qualifications: Detail-oriented, fluent in English, and eager to learn; experience in e-commerce is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Responsibilities
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project.
- Support the Market Manager on daily account management, including but not limited to system setup and partner enquiries.
- Train new hotels on how to use the extranet, manage rates, and availability on site.
- Assist in the activation of hotels in consultation with Market Managers to manage the supplier accounts.
- Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Prepare business review reports as necessary.
- Coordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for the timely and accurate delivery of content and photos for the new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
Qualifications
- Detail-oriented and fast learning capability.
- Fluency in written and spoken English.
- Ability to work independently.
- Dynamic, positive, and a good team player.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Legally authorized to work in the UK.
- Relevant experience in e-commerce, Sales/Account management support, revenue/yield management would be an advantage, but not necessary.
- Energetic and enthusiastic with a real desire to grow and learn.
Benefits
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Market Executive/Account Executive,UK employer: Job Search Place Limited
As a leading global travel service provider, our company offers an exceptional work environment in London, where employees are encouraged to grow and develop their careers through abundant opportunities and a supportive culture. With a focus on flexibility, team engagement, and professional development, we ensure that our Market Executives thrive while contributing to our mission of delivering the perfect trip for every traveller. Join us to be part of a dynamic team that values innovation and collaboration in the heart of one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Market Executive/Account Executive,UK
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Job Search Place Limited who are looking for fresh talent for roles like Market Executive/Account Executive,UK.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Job Search Place Limited and give you a leg up for your Market Executive/Account Executive,UK application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Market Executive/Account Executive,UK openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Market Executive/Account Executive,UK
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Market Executive/Account Executive,UK role at Job Search Place Limited.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Market Executive/Account Executive,UK position at Job Search Place Limited.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Job Search Place Limited.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Job Search Place Limited's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Market Executive/Account Executive,UK.
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Job Search Place Limited.
