At a Glance
- Tasks: Lead the reception team and ensure top-notch service for our guests.
- Company: Join Sexy Fish Manchester, a trendy dining hotspot with a vibrant atmosphere.
- Benefits: Enjoy 30% off dining, early pay options, and great bonuses.
- Other info: Diverse and inclusive workplace with opportunities for growth and recognition.
- Why this job: Be part of a unique culinary experience and elevate your hospitality career.
- Qualifications: Experience in hospitality and strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge.
Key Responsibilities
- Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Open Table and/or Seven Rooms experience.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
- Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
Benefits
- 30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair), The Ivy Collection & Bill's.
- Access to early pay, savings tools & financial coaching via Stream.
- Enhanced maternity & paternity leave.
- Cycle to work scheme and refer-a-friend bonuses up to £1,000.
- English language classes, length of service awards & employee recognition bonuses.
- Private medical and life insurance for senior leaders, life insurance for head office employees.
- Employee Assistance Programme.
- Plus, a structured pension scheme with employer contributions.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Reception Manager in Manchester employer: Job Search Place Limited
At Sexy Fish Manchester, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team enjoys a range of benefits including generous dining discounts, enhanced parental leave, and access to financial coaching, all while working in a dynamic environment that celebrates creativity and excellence in hospitality. With ample opportunities for professional growth and recognition, joining us means becoming part of a pioneering culinary destination that values both its staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local venues to chat with staff. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your unique flair shine through. Remember, they’re looking for someone who fits into their vibrant atmosphere, so don’t be afraid to be yourself.
✨Tip Number 3
Research, research, research! Know everything about Sexy Fish Manchester and its offerings. This will not only impress during interviews but also help you tailor your approach to fit their style and values.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Sexy Fish.
We think you need these skills to ace Reception Manager in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity can make your application stand out in a sea of formal submissions.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager role at Sexy Fish. Highlight your relevant experience and skills that align with our unique atmosphere and high service standards. We love seeing how you fit into our vibe!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and why you’re the perfect fit for us. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Sexy Fish Manchester. Research their menu, signature cocktails, and the overall vibe of the place. This will not only impress your interviewers but also help you understand how you can contribute to their unique atmosphere.
✨Showcase Your People Skills
As a Reception Manager, you'll be the face of the restaurant. Prepare examples of how you've handled guest inquiries or resolved issues in the past. Highlight your communication skills and ability to create a welcoming environment, as this is crucial for maintaining high service standards.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage reservations and optimise guest flow. Bring up any experience you have with systems like Open Table or Seven Rooms. Showing that you can juggle multiple tasks efficiently will set you apart from other candidates.
✨Emphasise Team Leadership
Talk about your experience in supervising and mentoring staff. Share specific instances where you’ve fostered a positive work environment or helped a team member grow. This will show that you’re not just a manager, but a leader who values collaboration and inclusivity.
