At a Glance
- Tasks: Provide expert payroll advice and support to clients while managing complex cases.
- Company: Join an award-winning global SaaS business in Central Manchester.
- Benefits: Enjoy a profit share scheme, birthday off, discounts, and 25 days' holiday.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Be part of a dynamic team driving growth in the UK's leading payroll bureau.
- Qualifications: Experience in payroll services and a solid understanding of UK payroll legislation.
The predicted salary is between 30000 - 40000 £ per year.
Portfolio Payroll are currently working with an award-winning global SaaS business based in Central Manchester, who are looking for a Payroll Advisor to join them on a Permanent basis. This is an opportunity to be a part of the exponential growth of the most progressive and dynamic bureau in the UK, with amazing progression and development opportunities.
You will be responsible for complex case management, working within a team providing legally compliant advice and payroll assistance to clients to support the needs of the individual client and to highlight any options that are non-compliant.
The role:- Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management.
- Keep yourself up to date with changes in payroll legislation and best practices.
- Log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA.
- Provide clients with supporting information and documentation that will assist them in the advice provided.
- Present training and proactively support customers in how to get the best out of the company's Payroll technology.
- Actively own cases to resolution, building rapport and relationships with clients.
- Assist clients with payroll audits, reviews, and compliance checks.
- A customer focussed and can-do approach to resolve all customer issues in a timely manner, keeping the customer informed of progress of their case through to resolution.
- Deep understanding of UK payroll legislation and tax regulations.
- An understanding of each individual client's Payroll landscape, including Third Party Payments schedule and reporting requirements.
- Previous experience in either delivering or managing payroll services, ideally within a Bureau environment.
- Profit share scheme
- Day off on your birthday
- Bright Exchange (retail and other discounts)
- Access to Employee Assistance Programme
- 25 days' holiday, plus
Payroll Advisor in Manchester employer: Job Search Place Limited
Join an award-winning global SaaS business in Central Manchester as a Payroll Advisor, where you will thrive in a vibrant work culture that prioritises employee growth and development. With a focus on progression, you will benefit from a profit share scheme, generous holiday allowance, and unique perks like a day off on your birthday, all while being part of a dynamic team dedicated to delivering exceptional payroll solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK payroll legislation and best practices. We recommend creating a cheat sheet of key points to discuss, so you can impress your interviewers with your expertise and confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at progressive firms like the one we’re working with, and tailor your approach to show why you’d be a great fit.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them of your unique skills that make you the perfect Payroll Advisor.
We think you need these skills to ace Payroll Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Advisor role. Highlight your experience with payroll legislation and case management, as well as any relevant skills that match what we're looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've tackled payroll challenges in the past and how you can contribute to our growth.
Showcase Your Customer Focus:Since this role is all about providing top-notch support to clients, make sure to emphasise your customer-focused approach. Share stories that demonstrate your ability to resolve issues and build relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Payroll Stuff
Make sure you brush up on UK payroll legislation and tax regulations before the interview. Being able to discuss recent changes or best practices will show that you're not just knowledgeable but also proactive about staying informed.
✨Showcase Your Customer Focus
Prepare examples of how you've resolved customer issues in the past. Highlight your can-do attitude and how you kept clients informed throughout the process. This will demonstrate your commitment to excellent customer service, which is key for this role.
✨Familiarise Yourself with the Company
Research the company’s payroll technology and any recent developments in their services. Being able to discuss how you can help clients get the best out of their systems will set you apart from other candidates.
✨Practice Case Management Scenarios
Think through potential case management scenarios you might face in the role. Be ready to explain how you would take ownership of a case, build rapport with clients, and ensure compliance. This will show that you’re prepared for the responsibilities of the job.
