At a Glance
- Tasks: Create unforgettable events and ensure amazing guest experiences in a vibrant hotel setting.
- Company: Join the dynamic team at Holiday Inn Manchester City Centre.
- Benefits: Enjoy discounts, free gym access, meals on duty, and career growth opportunities.
- Other info: Exciting opportunities for development and recognition in a fast-paced industry.
- Why this job: Be part of a fun environment where your organisational skills shine and guests are wowed.
- Qualifications: Experience in customer-facing roles with strong organisational and communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Create memorable events and deliver outstanding guest experiences in the heart of Manchester. If you enjoy building relationships, converting enquiries and coordinating both Meetings & Events and Groups, you'll feel right at home at Holiday Inn Manchester City Centre.
We're a busy 4-star hotel with 12 flexible event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. We're now looking for a Meeting & Events Executive to support the growth of our Meetings & Events business while also assisting with Groups enquiries and bookings.
What You'll Do- Handle Meetings & Events and Groups enquiries from initial contact through to confirmation
- Manage event and group details accurately, ensuring smooth handovers to Operations
- Act as a key point of contact for clients throughout the planning process
- Convert Meetings & Events and Groups enquiries into confirmed bookings
- Deliver confident and engaging show rounds of our event spaces
- Identify upsell opportunities to maximise revenue and enhance the guest experience
- Support the planning and coordination of conferences, meetings, weddings, social events and group stays
- Work closely with Operations and other departments to ensure seamless delivery
- Maintain high standards of communication, organisation and guest care
- Prepare contracts, function sheets and group documentation
- Ensure systems are updated accurately and in a timely manner
- Support the wider Meetings, Events & Groups team as required
- Experience in hotel Meetings & Events, Groups, Sales or a customer facing role
- Strong organisational skills with excellent attention to detail
- A confident communicator with a proactive, sales focused approach
- A passion for delivering exceptional guest experiences
- Discounts across retail, restaurants & entertainment
- Free onsite gym + online fitness portal
- Global IHG Friends & Family hotel discounts
- Meals provided on duty
- Opportunities for development and career progression
- Recognition and upselling incentives
If you're organised, enthusiastic and ready to grow your career across Meetings, Events & Groups, we'd love to hear from you.
Meeting & Events Executive in Manchester employer: Job Search Place Limited
At Holiday Inn Manchester City Centre, we pride ourselves on being an exceptional employer that values creativity and collaboration in the vibrant heart of Manchester. Our dynamic work culture fosters personal and professional growth, offering employees opportunities for development and career progression, alongside attractive benefits such as discounts across retail and dining, free gym access, and recognition incentives. Join us to create memorable events and deliver outstanding guest experiences in a supportive environment that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Executive in Manchester
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with all the event spaces and their unique features. This way, when you’re showing clients around, you can confidently highlight what makes each space special.
✨Tip Number 2
Build relationships with potential clients before they even reach out. Attend local networking events or join online groups related to meetings and events. The more connections you make, the easier it’ll be to convert enquiries into bookings!
✨Tip Number 3
Stay organised! Use tools like calendars and task lists to keep track of your enquiries and follow-ups. This will help ensure that no detail slips through the cracks and that every client feels valued.
✨Tip Number 4
Don’t forget to showcase your passion for guest experiences! When chatting with clients, share stories of past successful events and how you went above and beyond. This personal touch can really set you apart from the competition.
We think you need these skills to ace Meeting & Events Executive in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating memorable events shine through. We want to see that you’re genuinely excited about the role and how you can contribute to delivering outstanding guest experiences.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects the strong organisational skills we’re looking for in a Meeting & Events Executive.
Tailor Your Experience:Highlight any relevant experience you have in hotel Meetings & Events or customer-facing roles. We want to know how your background aligns with what we do, so don’t be shy about showcasing your skills!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Familiarise yourself with the hotel and its event spaces before the interview. Understand the unique features of each space and be ready to discuss how you would showcase them to potential clients during show rounds.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about past experiences where you successfully managed multiple events or bookings simultaneously, and be ready to share these stories during the interview.
✨Demonstrate Your Sales Acumen
Since converting enquiries into bookings is key, come prepared with strategies on how you would upsell services or enhance guest experiences. This shows your proactive approach and understanding of the role's sales focus.
✨Engage with Enthusiasm
Your passion for delivering exceptional guest experiences should shine through. Practice conveying your enthusiasm for the role and the hospitality industry, as this will resonate well with the interviewers.
