At a Glance
- Tasks: Build and manage relationships to grow and engage our vibrant membership community.
- Company: Join BritishAmerican Business, a leading transatlantic trade association.
- Benefits: Dynamic work environment with opportunities for networking and professional growth.
- Other info: Diversity and inclusion are at the heart of our workplace culture.
- Why this job: Make a real impact in UK-US business connections while developing your career.
- Qualifications: Experience in membership organisations and strong relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
Reports to: Associate Director of Strategic Partnerships & Engagement (London)
About BritishAmerican Business
BritishAmerican Business (BAB) is the leading transatlantic trade association, bringing together the British-American Chamber of Commerce in the US and the American Chamber of Commerce in the UK. We are at the forefront of strengthening the economic partnership between the United States and the United Kingdom, supporting trade, investment, and pro-business policy. Our growing network connects influential companies and business leaders through high-impact events, insightful programming, and strategic engagement opportunities. If you're passionate about international business and thrive in a dynamic, relationship-driven environment, BAB offers a unique platform to make a real impact.
The Role
We are looking for a Manager, Member Relations to join our London team. This is a highly visible, relationship-focused role where you will support the growth, engagement, and retention of BAB's vibrant membership community. You’ll play a key part in driving membership revenue, managing member relationships, and identifying new business opportunities—while working closely with colleagues across London, New York, and Washington DC. This is a fantastic opportunity for a commercially minded relationship manager who enjoys networking, stakeholder engagement, and working at the heart of UK-US business connections.
What You'll Be Doing
- Membership Growth & Account Management: Build and manage relationships with current members to maximise engagement and retention; Identify and convert new membership opportunities, contributing to revenue growth; Develop a strong pipeline of prospective member companies operating in the UK and US; Deliver a high-quality account management experience aligned to member needs.
- Data, Insights & Administration: Maintain and update the membership CRM system; Track renewals, invoices, and engagement activity; Support onboarding for new members, ensuring a seamless experience; Use data and insights to drive strategic membership growth.
- Revenue & Commercial Support: Support the membership renewals and invoicing process; Contribute to revenue tracking and reporting; Work collaboratively with UK and US teams on joint memberships.
- Member Engagement & Communication: Develop tailored engagement plans for key accounts; Collaborate across events, policy, and communications teams; Identify thought leadership and event opportunities with members; Represent BAB at events and networking opportunities.
- Wider Engagement: Build and maintain relationships with external stakeholders, including government and trade organisations; Contribute to strengthening BAB's reputation and visibility across the transatlantic business community.
What We're Looking For
- Experience in membership organisations, partnerships, or business development.
- Strong communication and relationship-building skills.
- Commercial awareness with the ability to promote and sell membership value.
- Confidence engaging with senior business stakeholders.
- Strong organisational and data management skills.
- A proactive, collaborative, and solutions-focused approach.
- Knowledge of UK-US trade and policy landscape.
- An existing professional network in UK/US business communities.
About You
- Dynamic, professional, and approachable.
- Motivated by delivering value and building relationships.
- A team player who thrives in a collaborative environment.
- Curious about business, trade, and international affairs.
- Confident representing an organisation both in person and online.
Application process
Apply with your CV and cover letter to Tim Horan. First-round interview dates: Thursday 18 and Friday 19 June 2026 (in London).
Diversity & Inclusion
BAB is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and encourage applications from all backgrounds. Applicants must have the right to work in the UK. Evidence will be required at interview stage.
Manager, Member Relations employer: Job Search Place Limited
BritishAmerican Business (BAB) is an exceptional employer that fosters a dynamic and inclusive work culture, ideal for those passionate about international business. Located in London, BAB offers unique opportunities for professional growth through engagement with influential companies and leaders, while providing a supportive environment that values collaboration and innovation. Employees benefit from a strong network, tailored development plans, and the chance to make a meaningful impact on transatlantic trade relations.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Member Relations
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Job Search Place Limited!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Manager, Member Relations position at Job Search Place Limited via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Manager, Member Relations
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Job Search Place Limited.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Job Search Place Limited’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Job Search Place Limited
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Job Search Place Limited. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Job Search Place Limited. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Job Search Place Limited.
