At a Glance
- Tasks: Lead a passionate team, ensuring exceptional customer service and smooth daily operations.
- Company: Join a growing independent coffee chain dedicated to quality and community.
- Benefits: Earn £13.55 per hour with opportunities for career development and structured training.
- Other info: Be part of a supportive culture where every team member is valued.
- Why this job: Turn your love for coffee and people into an unforgettable experience for customers.
- Qualifications: Reliability, passion for coffee, and teamwork skills are essential.
The predicted salary is between 13.55 - 13.55 £ per hour.
Hours: Full Time, minimum of 30 hours per week
Salary: £13.55 per hour
About Us
Coffee House was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can eat, drink and relax in the heart of their communities. While we've grown, we've stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At Coffee House, we're always looking ahead and our pursuit of quality is at the core of everything we do. As a family business with strong growth plans, we offer a culture where every team member feels truly valued; we know that our people are the key to our success! Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces and passionate, friendly teams, we believe the best is still to come.
About You
Are you ready to turn your passion for people and coffee into an unforgettable guest experience? We're seeking an enthusiastic Team Leader who will support the Store Manager in ensuring smooth day to day operations and outstanding customer service, while helping our team grow and reach their full potential.
A Typical Day as a Team Leader:
- Lead by example, welcoming customers and ensuring a friendly, positive first impression.
- Handle customer queries, complaints and feedback professionally, coaching the team on best practices.
- Prepare and serve coffee, drinks and food to brand standards.
- Operate the till, handle payments accurately and complete end of shift cashing up procedures.
- Maintain cleanliness and organisation throughout the store, following food safety, hygiene and health & safety standards.
- Monitor stock levels, place daily orders and support the team during busy periods for smooth service.
- Communicate clearly with the team and management, providing guidance and updates on daily operations.
- Take initiative to resolve issues, support colleagues and fill operational gaps proactively.
- Motivate, engage and develop the team through coaching, training and performance support.
- Step up to the Store Manager role when needed, taking responsibility for overall store operations.
- Undertake lone working responsibilities, including opening and closing the store safely.
- Promote a professional, reliable and positive work culture, setting expectations for behaviour and performance.
Got What It Takes?
If you're reliable, passionate and enjoy having fun as part of a team, we can't wait to hear from you! Please note: If you don't hear back from us within 14 business days, we encourage you to apply again in the future.
The Coffee House Academy
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
Team Leader in Macclesfield employer: Job Search Place Limited
At The Coffee House, we pride ourselves on being an independent business that values each team member as the cornerstone of our success. With a strong focus on employee growth through The Coffee House Academy, we offer structured training and development opportunities in a vibrant work culture that celebrates passion and teamwork. Join us in creating unforgettable guest experiences while enjoying the benefits of working in a modern, community-focused environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Macclesfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Macclesfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
