At a Glance
- Tasks: Manage a luxury gym and spa, delivering exceptional service and personal training.
- Company: Join a forward-thinking company that values its staff and community.
- Benefits: Enjoy competitive pay, extra holiday, health incentives, and performance-related bonuses.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Be part of a vibrant environment where you can make a real difference.
- Qualifications: REPs Level 3 preferred; experience in luxury fitness or hospitality is a plus.
The predicted salary is between 29600 - 31200 £ per year.
Location: South London (Wandsworth Town)
Hours: Part time - 20 hrs p/w
Pay: £14.80 p/h + Personal training
We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will open and close the facility, deliver group exercise classes, personal training and other services, and always be on top of your game - making sure you give your all to help residents make the most of their time within the spa.
The Role
- Providing excellent customer service to residents and guests
- Promoting a thriving community within the Gym and Spa
- Overseeing the day-to-day running of the Gym and Spa while on shift
- Actively seeking new clients and opportunities to grow your personal training and/or massage client base
- Working with the wider residential estate team to provide a first-class resident experience
- Providing Personal Training sessions to help achieve site targets
Requirements
- REPs Level 3 (Level 2 will be considered)
- Self-motivated and able to work with minimal supervision
- High level of interpersonal skills
- Previous experience within the luxury gym, spa, or hotel markets
- Confident swimmer
Desirable Attributes
- Previous experience within the luxury gym, spa, or hotel markets
- First aid and/or pool safety experience
What Can We Offer You?
A forward-thinking company with our staff at the centre of our business. Benefits include extra holiday, performance-related pay, health incentives, and more.
Luxury Gym & Spa Duty Manager PT & Guest Service employer: Job Search Place Limited
Join a forward-thinking company that prioritises its staff, offering a vibrant work culture in the heart of Wandsworth Town. As a Luxury Gym & Spa Duty Manager, you'll enjoy competitive pay, additional holiday, and performance-related incentives while working in a luxurious environment that fosters personal growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Gym & Spa Duty Manager PT & Guest Service
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the luxury gym and spa scene in Wandsworth. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an unforgettable experience, think of examples from your past where you've gone above and beyond for clients. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your personal training chops! If you’ve got any unique training techniques or success stories, don’t hold back. This is your chance to shine and demonstrate how you can grow the client base at the gym and spa.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Luxury Gym & Spa Duty Manager PT & Guest Service
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the luxury gym and spa environment shine through. We want to see how much you care about providing an unforgettable experience for our residents and guests!
Tailor Your CV:Make sure your CV highlights relevant experience in the luxury gym, spa, or hotel markets. We’re looking for specific examples that showcase your customer service skills and any previous roles that align with what we do.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value self-motivated individuals who can work independently, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Job Search Place Limited
✨Know the Luxury Experience
Familiarise yourself with what makes a luxury gym and spa stand out. Research their services, ethos, and customer expectations. This will help you demonstrate your understanding of the environment and how you can contribute to creating an unforgettable experience for residents.
✨Showcase Your Interpersonal Skills
As a Duty Manager, you'll need to connect with residents and guests. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve gone above and beyond to ensure satisfaction, as this will highlight your suitability for the role.
✨Highlight Your Fitness Qualifications
Make sure to bring up your REPs Level 3 qualification and any relevant experience in personal training or group exercise classes. Be ready to discuss how you can use these skills to promote a thriving community within the gym and spa, and how you plan to grow your client base.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the day-to-day operations, team dynamics, and growth opportunities within the company. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
