At a Glance
- Tasks: Deliver exceptional dining experiences and engage with guests to create memorable moments.
- Company: Award-winning COMO Hotels and Resorts, known for holistic wellness and luxury.
- Benefits: Competitive salary, global employee rates, free meals, and career development opportunities.
- Other info: Enjoy 28 paid holidays, wellness activities, and a supportive work environment.
- Why this job: Join a dynamic team in a stylish urban retreat and make a real impact on guest experiences.
- Qualifications: Experience in luxury hotels, excellent communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
COMO Hotels and Resorts are an award-winning, family owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensuring our guests receive an excellent dining experience across Room Service, Mini Bar, Breakfast Room and our Meeting and Event spaces.
- Willing and able to adapt to working in different parts of the Food and Beverage operations to ensure the smooth, efficient and friendly delivery of service.
- Engaging with our guests to deliver personalised guest service taking every opportunity to create memorable experiences in keeping with our 'Surprise and Delight' culture and encouraging other employees to do the same.
- Have excellent product knowledge that you proactively keep up to date and impart to the team.
Who you are:
- Excellent motivator and someone who clearly leads by example.
- A successful candidate will enjoy taking responsibility and delivering results.
- You must be proactive and possess excellent communication skills.
- Previous experience of working in a luxury hotel environment is ideal.
- You will have the confidence and capability to take room service orders over the telephone and input into Micros.
- You will also speak excellent English and have immaculate presentation skills.
- Able to work a variety of different shifts, which will include weekends, early starts and late finishes.
What we will offer you:
- Competitive salary.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice.
- Access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto enrollment Pension.
- Company Sick Pay.
Luxury Food & Beverage Supervisor - Mayfair employer: Job Search Place Limited
COMO Hotels and Resorts is an exceptional employer, offering a unique blend of luxury and wellness in the heart of Mayfair. With a strong commitment to employee growth, we provide competitive salaries, generous benefits including complimentary stays at our properties, and a vibrant work culture that encourages personal development and engagement. Join us to be part of a family-owned group that values excellence and creates memorable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Food & Beverage Supervisor - Mayfair
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality industry, especially those connected to COMO Hotels and Resorts. Attend events or join online groups where you can chat with insiders and get the lowdown on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about how you've created memorable experiences for guests in the past – it’s all about that 'Surprise and Delight' culture!
✨Tip Number 3
Be flexible and ready to adapt! The role involves working in different areas of Food and Beverage, so highlight your versatility during interviews. Let them know you're up for any challenge and can keep things running smoothly, no matter where you are.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in joining the COMO family. Plus, it gives us a chance to see your application in the best light, so don’t miss out on that opportunity!
We think you need these skills to ace Luxury Food & Beverage Supervisor - Mayfair
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Luxury Food & Beverage Supervisor role. Highlight relevant experience in luxury settings and any specific skills that match what we’re looking for, like communication and leadership.
Be Authentic:We appreciate authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team at COMO Metropolitan London.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Product Inside Out
Make sure you have a solid understanding of the luxury food and beverage offerings at COMO Hotels and Resorts. Familiarise yourself with the menu, ingredients, and any unique selling points. This will not only impress your interviewers but also show that you're genuinely interested in providing exceptional service.
✨Showcase Your Guest Engagement Skills
Prepare examples of how you've created memorable experiences for guests in previous roles. Think about specific situations where you went above and beyond to surprise and delight customers. This aligns perfectly with the hotel's culture and will demonstrate your commitment to excellent service.
✨Demonstrate Leadership Qualities
As a supervisor, you'll need to lead by example. Be ready to discuss your leadership style and how you've motivated teams in the past. Share stories that highlight your ability to inspire others and maintain high standards in a fast-paced environment.
✨Be Ready for Shift Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experience you have with flexible working hours and how you manage your time effectively to ensure smooth operations.
