At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a vibrant holiday park.
- Company: Join Park Holidays UK, a leading holiday park operator with a fun atmosphere.
- Benefits: Enjoy competitive pay, discounts on holidays, and free eye tests.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be the face of unforgettable holiday experiences and make lasting memories.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 12.71 - 12.71 £ per hour.
Compensation: £12.71 Per Hour
Weekly Hours: 25
Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Overview
Park Holidays is seeking a Receptionist with excellent communication skills and a proven ability to provide outstanding customer service in a fast-paced environment. As the first point of contact for our guests, you'll play a key role in delivering outstanding customer service and creating a warm, memorable experience for every visitor.
Job Duties
- Meet and greet holiday guests as the first point of contact for the park.
- Carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
- Provide an information service on all park activities, facilities and local services and attractions.
- Provide an efficient reservations service to all resident guests.
- Book guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
- Efficiently operate the Park telephone system.
- Complete all Welcome Packs with corresponding programs, membership cards etc.
- Issue and control all keys to guest accommodation.
- Operate the Park mobile radio system.
- Take payment for holidays or caravan owners' accounts and issue receipts.
- Ensure the office and reception are always clean.
- Open and process post as required.
- Make outgoing sales calls - upselling extended stays and upgrades.
- Contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.
Requirements
- Strong communication and interpersonal skills.
- A passion for customer service and a friendly, approachable manner.
- Good organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Previous reception or front of house experience is desirable but not essential.
This role is subject to a Basic Disclosure and Barring Service (DBS) check.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks.
- Discount at all restaurants on park for you and your family.
- Free premium eye test voucher.
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Lossiemouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
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We think you need these skills to ace Receptionist in Lossiemouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
