At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive store performance.
- Company: Join a vibrant company that values inclusivity and positive culture.
- Benefits: Enjoy a great company culture, leadership programs, and travel opportunities.
- Other info: Diverse workplace with a packed social calendar and growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 2+ years in a leadership role with strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in‑store requirements are followed in order to deliver best‑in‑class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Virtue‑Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre‑boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in‑store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest‑first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off‑boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of employees
- Excellent interpersonal skills
- Motivated to become a people‑centric leader
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4‑wall compliance.
- Employee Engagement: Employee engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4‑wall EBITDA.
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
We welcome individuals from all backgrounds and encourage diversity in our workplace.
Store Manager - West London London employer: Job Search Place Limited
Join a vibrant team in West London as a Store Manager, where you will thrive in a supportive work culture that prioritises inclusivity and employee engagement. With access to leadership and educational programmes, you will have ample opportunities for personal and professional growth, while enjoying a dynamic social calendar that fosters strong team connections. Experience the unique advantage of working in a diverse environment that encourages career advancement and celebrates individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - West London London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Make sure you can demonstrate how your leadership style aligns with their virtues. We want to see that you can lead a team while keeping the guest experience at the forefront!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved team engagement or boosted sales in previous roles. Numbers speak volumes, so bring those stats along!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our awesome team!
We think you need these skills to ace Store Manager - West London London
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see how you lead and develop your team. Share specific examples of how you've motivated your team in the past and any successful initiatives you've implemented.
Highlight Guest Experience Focus:Make sure to emphasise your commitment to creating great guest experiences. Talk about how you've built strong relationships with customers and any strategies you've used to enhance guest loyalty.
Be Clear on Operational Excellence:We love candidates who understand the importance of operational requirements. Detail your experience with stock handling, safety standards, and how you've maintained compliance in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's operations, products, and customer service standards. Research any recent news or changes in the company to show your genuine interest and preparedness.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you’ve successfully managed teams in the past. Use specific examples that highlight your ability to motivate and engage employees, as well as how you handle challenges.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing employee performance or improving guest experiences. Think of real-life scenarios from your previous roles and how you resolved them effectively.
✨Emphasise Guest Experience
Since guest loyalty is key, be prepared to talk about how you would enhance the customer experience. Share ideas on community engagement and how you can turn regular customers into loyal guests, aligning with the company's values.
