Store Assistant - London, King's Cross - 12 Hours - Sweaty Betty

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through authentic customer service that leaves a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Maintain store standards, front and back, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security, health & safety, and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast‑paced, sales‑driven atmosphere.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (prorated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and the world. We want to stand up for what we believe in and give our people a platform to use their voice, actively listening and learning from what they have to say. It also means being committed to equal employment opportunities and ensuring we consider all applicants for jobs. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners. We know we're on a journey and far from perfect. But we want to be a part of the solution. It might not be comfortable or straightforward, but if we aren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.